February 28, 20233 yr I'm on Unraid 6.11.5. I've purchased a pro license just now as my Trial will be expiring. Received the email about inputting the URL for the key by going to Tools -> Registration -> Install Key field in the webgui. I do not see this option when navigating in my Unraid instance. I also tried clicking on Purchase Key/Redeem Activation Code but am getting "..may already have a key or it has been blacklisted" and I am unable to proceed any further. In the Unraid GUI, it still says i'm on a Trial license. Any help, much appreciated! (I've sent an email to support as well)
February 28, 20233 yr Community Expert 33 minutes ago, leungchiwing said: do not see this option On the Tools page, under the About section
February 28, 20233 yr Author 38 minutes ago, trurl said: On the Tools page, under the About section Oh I mean, the Registration icon is there, but when I click into it, there's no "Install Key" field option.
March 1, 20233 yr Community Expert 10 hours ago, leungchiwing said: there's no "Install Key" field option. This means the OS is already registered, the error comes from the MyServers plugin, a reboot usually syncs it up.
November 5, 20232 yr On 3/1/2023 at 7:48 AM, JorgeB said: This means the OS is already registered, the error comes from the MyServers plugin, a reboot usually syncs it up. This happened to me on latest release, I can confirm that a reboot resolved the issue, thanks.
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.