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Not possible to update key to new usb drive

Featured Replies

Hello,

 

my usb drived died and it is not possible for me to change the license.

When i try the process described in this tutorial: https://wiki.unraid.net/Manual/Changing_The_Flash_Device

It just says "Error: {"message":"Request failed with status code 403","data":"Oh noes! something doesn't seem right here"}".

Any idea why this is happening?

 

 

Error Unraid.png

  • Community Expert

Does your server have the correct date and time?

  • Author
7 minutes ago, trurl said:

Does your server have the correct date and time?

I think so. 

Parity: Last check incomplete on Wed 08 Mar 2023 08:08:48 AM PST (today)

 

Edit: I changed now to the matching timezone but still it does not work.

Edited by silver99

  • Community Expert

What does the Troubleshoot link suggest?

  • Author

When clicking on that it opens a window for a support ticket.

 

"Troubleshooting

Posting to our community forums can often times be quicker. It also helps future users that may experience the same issue(s) you are receiving as any potential solution will be publically available."

  • Author

Thank you very much for the quick response 😀

  • Author
5 minutes ago, AndrewZ said:

You should check your email ;) 

The license ist working now. But when i want to register the server to my servers i still get the same error: "Error: {"message":"Request failed with status code 403","data":"Oh noes! something doesn't seem right here"}"

Have you tried uninstalling and reinstalling MyServers plugin?

  • Author

Yes, did it now a second time ab still getting the 403 error.

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