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Drives not showing in UNRAID - HP DL380 GEN9, HP B6200 Backup Storage & PERC H200e

Featured Replies

HI All,

 

New to Unraid and new to servers so apologies if I miss anything in this post.

 

I have the setup in title.  I have installed the latest version of UNRAID on USB key and everything runs ok....to a point.

 

I have 2x 148GB SAS and x2 1.8TB SAS drives in my HP DL380 Gen9 server.  In the backup storage I have 4x4TB SAS drives and soon a 1TB SSD cache drive connected to the server via a PERC H200e HBA (flashed to IT mode).  The card is enabled in the BIOS, the card is seen in UNRAID "System Information" and so are the 4x4TB drives.

unraid1.thumb.png.de67de4debf92761c3fdb615b43d4706.png

Problem I have is I don't have the option to mount any of these drives into my array.  All I see in the dropdown is the 4 SAS drives I have installed in the server itself.

 

unraid2.png.d1c0b496e3dcfd09116c4ea6d4806964.png

 

Any help would be much appreciated.  I'm pulling my hair out here!

 

 

Thanks,

Stuart

juno-diagnostics-20230310-1644.zip

Solved by JorgeB

see this thread, you may need to set something in BIOS. Your drives are showing masked in syslog

 

Also, seems your drives attached to server which are visible are in RAID mode, which is not recommended 

  • Community Expert
  • Solution
Logical block size:   520 bytes

This is not supported, you'll need to re-format them with 512B sector size.

  • Author

HI Both,  thank you I've learned something new already.  So reading the other guys post you linked to I have to unmask the drives using the HP ssacli and using this command to clear previous configs "ssacli controller slot=3 physicaldrive 2I:1:1 modify clearconfigdata"

 

Thanks

  • Author

And i'll not setup the drives in the server itself in RAID.  Thanks

  • Author

I tried the solution in the link you suggested but I think because its a non HP card the system cant see it.  I still only had the option for the SAS drives in the server.

 

  • Community Expert

Did you format the drives to 512B sector size?

  • Author

I have tried every programe under the sun to format these 4 undetected drives and everytime I try format them I get an error regarding i/o.  Can I format them within the UNRAID console as that is the only place I can see them?  Logical block size:   520 bytes still as before.

  • Author

I'ce actually found a post you commented on a long time ago.

I'm running this command just now on one of the drives but it's painfully slow.

sg_format -v --format --size=512 /dev/sdb

1 hour ago, JorgeB said:

Did you format the drives to 512B sector size?

 

  • Author

I'm also running this in UNRAID console.  WIll this work?

21 hours ago, Stuart Greig said:

I tried the solution in the link you suggested but I think because its a non HP card the system cant see it.  I still only had the option for the SAS drives in the server.

 

 

  • Community Expert

Yes, as long and you don't close it if using the terminal windows or SSH.

  • Author

Thanks, formatting all 4 now.  Fingers crossed!

7 minutes ago, JorgeB said:

Yes, as long and you don't close it if using the terminal windows or SSH.

 

  • Author
19 hours ago, JorgeB said:

Did you format the drives to 512B sector size?

Just want to say thank you.  That did the trick.  About 4 days of back and forward and your suggestion worked and all drives now accessible in UNRAID.  Thanks again 🙂

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