Hello, 

 

I'm new to Unraid (from OMV) and have been setting up my server using a combination of SAS and SATA drives. I've noticed that when I try to transfer files to the array, or if there are other writes being made to the array, often I experience some pretty significant slowdown and the server becomes nearly unusable. Even web gui's are unresponsive.

 

Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: attempting task abort!scmd(0x000000001174be4a), outstanding for 30227 ms & timeout 30000 ms
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: [sdc] tag#2852 CDB: opcode=0x88 88 00 00 00 00 00 9c 38 38 50 00 00 00 20 00 00
Mar 12 15:01:31 Excelsior kernel: scsi target7:0:1: handle(0x0009), sas_address(0x5000cca23c0d2c39), phy(0)
Mar 12 15:01:31 Excelsior kernel: scsi target7:0:1: enclosure logical id(0x5000000080000000), slot(3) 
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: task abort: SUCCESS scmd(0x000000001174be4a)
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: attempting task abort!scmd(0x0000000066da5839), outstanding for 30228 ms & timeout 30000 ms
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: [sdc] tag#2851 CDB: opcode=0x88 88 00 00 00 00 00 9c 38 38 90 00 00 00 20 00 00
Mar 12 15:01:31 Excelsior kernel: scsi target7:0:1: handle(0x0009), sas_address(0x5000cca23c0d2c39), phy(0)
Mar 12 15:01:31 Excelsior kernel: scsi target7:0:1: enclosure logical id(0x5000000080000000), slot(3) 
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: task abort: SUCCESS scmd(0x0000000066da5839)
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: attempting task abort!scmd(0x00000000aba86f6b), outstanding for 30229 ms & timeout 30000 ms
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: [sdc] tag#2850 CDB: opcode=0x88 88 00 00 00 00 00 9c 38 3e 50 00 00 00 20 00 00
Mar 12 15:01:31 Excelsior kernel: scsi target7:0:1: handle(0x0009), sas_address(0x5000cca23c0d2c39), phy(0)
Mar 12 15:01:31 Excelsior kernel: scsi target7:0:1: enclosure logical id(0x5000000080000000), slot(3) 
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: task abort: SUCCESS scmd(0x00000000aba86f6b)
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: attempting task abort!scmd(0x000000001fc00345), outstanding for 30230 ms & timeout 30000 ms
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: [sdc] tag#2844 CDB: opcode=0x88 88 00 00 00 00 00 9c 40 38 90 00 00 00 20 00 00
Mar 12 15:01:31 Excelsior kernel: scsi target7:0:1: handle(0x0009), sas_address(0x5000cca23c0d2c39), phy(0)
Mar 12 15:01:31 Excelsior kernel: scsi target7:0:1: enclosure logical id(0x5000000080000000), slot(3) 
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: task abort: SUCCESS scmd(0x000000001fc00345)
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: attempting task abort!scmd(0x00000000722cf1ea), outstanding for 30230 ms & timeout 30000 ms
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: [sdc] tag#2843 CDB: opcode=0x88 88 00 00 00 00 00 9c 40 38 50 00 00 00 20 00 00
Mar 12 15:01:31 Excelsior kernel: scsi target7:0:1: handle(0x0009), sas_address(0x5000cca23c0d2c39), phy(0)
Mar 12 15:01:31 Excelsior kernel: scsi target7:0:1: enclosure logical id(0x5000000080000000), slot(3) 
Mar 12 15:01:31 Excelsior kernel: sd 7:0:1:0: task abort: SUCCESS scmd(0x00000000722cf1ea)

 

My drive setup is:

 

8TB SATA (x2) - one is parity, one has data that still needs to be migrated to the array. That one is currently not part of the array.

6TB SAS (x3) - in the array

2TB SAS (x1) - in the array

 

I've been troubleshooting this for a few weeks now, and I *believe* the issue is related to something going on with the SAS drives and the LSI card they're connected to. I bought the card pre-flashed. As far as I can tell, it's in IT mode and has the appropriate firmware 20.00.07.00-IT. I've tried connecting two different sets of SAS cables and I've tried connecting to both ports.

 

I've also swapped out the power supply (needed to upgrade anyhow) and modded my power cable to remove the 3.3v wire. 

 

This error is occurring on any drive it's writing to at the time. 

 

I'm not entirely sure what to do from here. Any advice would be helpful. I've been looking for solutions on this error and I've seen everything from the drive spinning down to power issues to the LSI card being the problem. I'm not sure how to fix this and I've exhausted nearly every option I can think of.

 

Diagnostics attached.

 

Thank you in advance!

 

 

excelsior-diagnostics-20230312-1450.zip

Errors are only with disk1 so far, do you have a different drive you could replace it with? Or try swapping cables/slot with a different drive to see if the issue follows the drive or not.

Thanks for replying @JorgeB

 

I'm pretty sure I've seen the errors pop up on other drives. Do reboots clear the diagnostics? I've been troubleshooting this off and on for a few weeks and I believe I've seen them on disk2 and disk4.

 

In any case, I've swapped cables entirely and had the same result.

Edited March 12, 20233 yr by PsionStorm

Got a whole string of these on disk4 this morning, during the mover operation.

 

Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: attempting task abort!scmd(0x000000004ec89d0d), outstanding for 30198 ms & timeout 30000 ms
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: [sdb] tag#2642 CDB: opcode=0x8a 8a 00 00 00 00 01 33 d7 be 20 00 00 00 80 00 00
Mar 13 04:33:43 Excelsior kernel: scsi target7:0:0: handle(0x000a), sas_address(0x5000cca23c0d23b5), phy(3)
Mar 13 04:33:43 Excelsior kernel: scsi target7:0:0: enclosure logical id(0x5000000080000000), slot(0) 
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: task abort: SUCCESS scmd(0x000000004ec89d0d)
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: attempting task abort!scmd(0x00000000f21cd17a), outstanding for 30199 ms & timeout 30000 ms
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: [sdb] tag#2641 CDB: opcode=0x8a 8a 00 00 00 00 01 33 d7 ba 20 00 00 04 00 00 00
Mar 13 04:33:43 Excelsior kernel: scsi target7:0:0: handle(0x000a), sas_address(0x5000cca23c0d23b5), phy(3)
Mar 13 04:33:43 Excelsior kernel: scsi target7:0:0: enclosure logical id(0x5000000080000000), slot(0) 
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: task abort: SUCCESS scmd(0x00000000f21cd17a)
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: attempting task abort!scmd(0x00000000aafb219c), outstanding for 30207 ms & timeout 30000 ms
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: [sdb] tag#2637 CDB: opcode=0x8a 8a 00 00 00 00 01 33 d7 b1 a8 00 00 03 c8 00 00
Mar 13 04:33:43 Excelsior kernel: scsi target7:0:0: handle(0x000a), sas_address(0x5000cca23c0d23b5), phy(3)
Mar 13 04:33:43 Excelsior kernel: scsi target7:0:0: enclosure logical id(0x5000000080000000), slot(0) 
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: task abort: SUCCESS scmd(0x00000000aafb219c)
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: attempting task abort!scmd(0x0000000020542234), outstanding for 30202 ms & timeout 30000 ms
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: [sdb] tag#2635 CDB: opcode=0x8a 8a 00 00 00 00 01 33 d7 b8 d8 00 00 01 48 00 00
Mar 13 04:33:43 Excelsior kernel: scsi target7:0:0: handle(0x000a), sas_address(0x5000cca23c0d23b5), phy(3)
Mar 13 04:33:43 Excelsior kernel: scsi target7:0:0: enclosure logical id(0x5000000080000000), slot(0) 
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: task abort: SUCCESS scmd(0x0000000020542234)
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: attempting task abort!scmd(0x0000000061a5f6b1), outstanding for 30204 ms & timeout 30000 ms
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: [sdb] tag#2634 CDB: opcode=0x8a 8a 00 00 00 00 01 33 d7 b8 68 00 00 00 70 00 00
Mar 13 04:33:43 Excelsior kernel: scsi target7:0:0: handle(0x000a), sas_address(0x5000cca23c0d23b5), phy(3)
Mar 13 04:33:43 Excelsior kernel: scsi target7:0:0: enclosure logical id(0x5000000080000000), slot(0) 
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: task abort: SUCCESS scmd(0x0000000061a5f6b1)
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: attempting task abort!scmd(0x0000000035ec1153), outstanding for 30205 ms & timeout 30000 ms
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: [sdb] tag#2632 CDB: opcode=0x8a 8a 00 00 00 00 01 33 d7 b7 78 00 00 00 f0 00 00
Mar 13 04:33:43 Excelsior kernel: scsi target7:0:0: handle(0x000a), sas_address(0x5000cca23c0d23b5), phy(3)
Mar 13 04:33:43 Excelsior kernel: scsi target7:0:0: enclosure logical id(0x5000000080000000), slot(0) 
Mar 13 04:33:43 Excelsior kernel: sd 7:0:0:0: task abort: SUCCESS scmd(0x0000000035ec1153)

New diagnostics attached.

excelsior-diagnostics-20230313-0434.zip

13 hours ago, PsionStorm said:

Do reboots clear the diagnostics?

Yes.

 

If the issues happen with multiple disks and if you've already tried different cables it could be a compatibility issue between the HBA and those disks.

 

Is there any available information on compatible HBA's and disks? Would reflashing the HBA make a difference?

 

I don't want to blindly throw money at the problem more than I have been.

 

Any recommendations you have I would be grateful for.