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Replace Key Unexpected Token

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I am trying to replace the key on server and am running into an issue. 
 

I am getting the error 

 

SyntaxError: Unexpected token 'F', "FFFF-5678-"... is not valid JSON

 

what is causing this and how do I fix it? I do not want to purchase a new key but I’ve tried most things I have found about this error. But those errors aren’t this exact error. IMG_3013.thumb.png.243ba4c338fb7fe2a022757a1b80a632.png

That error can appear if you trying to replace a key not eligible for automatic replacement, i.e., it was replaced less than a year ago, you should contact support.

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