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Drive disabled

Featured Replies

One of my Parity drives keeps showing up as disabled.

I replaced the SATA and power cables three times. I also swapped out the PCIe adapter that has the SATA connections.

The tests come back as good but I have no idea why the drive keeps getting disabled.

 

Any help is appreciated.

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tower-smart-20230425-1126.zip

  • Community Expert

If you didn't reboot since it got disabled please post the diagnostics.

  • Community Expert

Avoid using controllers with SATA port multipliers.

  • Author

Even when I move the drive to the on board sata it does this.

 

So in this case I believe the issue is something else.

 

sure it’s not ideal to use a pcie sata card but I have 14 drives HDD’s plus some SSD with sata connections. Unfortunately the card is needed.

6 minutes ago, ONI said:

Unfortunately the card is needed.

You missed the point. Yes, you need extra SATA connections. You need to get a card or cards that has enough connections without a port multiplier.

 

 

  • Author
On 4/27/2023 at 9:07 AM, JonathanM said:

You missed the point. Yes, you need extra SATA connections. You need to get a card or cards that has enough connections without a port multiplier.

 

 

I replaced the card with another one and the issue is the same. 

Different model with only 6 sata ports.

 

So the issue is something else.

  • Community Expert

Post new diags after the problem.

  • Community Expert

What do you mean the issue is the same? Parity2 was already disabled at array start, if you attempted a rebuild and it failed we need those diags.

 

P.S. the unassigned Seagate 12TB disk appears to be failed, so you should remove it.

  • Author
On 5/1/2023 at 3:55 AM, JorgeB said:

What do you mean the issue is the same? Parity2 was already disabled at array start, if you attempted a rebuild and it failed we need those diags.

 

P.S. the unassigned Seagate 12TB disk appears to be failed, so you should remove it.

I removed the drive from the array and added it again. the Parity sync started (albeit at a super slow pace (100kb/sec average) but now the docker and vm will not launch.

I even stopped the sync removed the drive and started the array again but those services wont start.

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tower-diagnostics-20230504-0845.zip

  • Community Expert

You are having issues with multiple disks across multiple controllers, so possible power/connection issues.

  • Author
5 hours ago, JorgeB said:

You are having issues with multiple disks across multiple controllers, so possible power/connection issues.

So I went ahead and removed some SSD's and HDD's  also removed the GPU to see if my 1000watt PSU is the issue.

Unfortunately that did not fix the issue.

 

Luckily after I removed all the drives and checked each and every one I saw that the 18tb Parse drive that kept on being unmounted had a flimsy SATA connector. Not the cable but the drives connector was wobbly. So I removed that drive to get it replaced.

 

Sadly I am still now stuck in the situation of nothing loading. The Array says it is working but docker, vms and shares don't run.

tower-diagnostics-20230504-1414.zip

Here is my latest diagnostics

  • Community Expert

Disconnect this unassigned disk which is causing a lot of errors:

May  4 12:06:17 Tower  emhttpd: ST12000NM001G_ZL202J2B (sdl) 512 23437770752

 

And check filesystem on disk1.

  • Author
7 hours ago, JorgeB said:

Disconnect this unassigned disk which is causing a lot of errors:

May  4 12:06:17 Tower  emhttpd: ST12000NM001G_ZL202J2B (sdl) 512 23437770752

 

And check filesystem on disk1.

I did that using xfs_repair -v -L (from the gui) and it found a bunch of things. After running it twice it finally found my shares but it did not find my dockers and vm's.

Those are on my nvme-vm cache(vms) and optane cache (docker).

 

checked them but no errors:

 

 

[1/7] checking root items [2/7] checking extents [3/7] checking free space tree [4/7] checking fs roots [5/7] checking only csums items (without verifying data) [6/7] checking root refs [7/7] checking quota groups skipped (not enabled on this FS) Opening filesystem to check... Checking filesystem on /dev/nvme0n1p1 UUID: cfd619a8-4926-4872-93b8-8e3e08cd2927 found 8193474560 bytes used, no error found total csum bytes: 7607280 total tree bytes: 279101440 total fs tree bytes: 254164992 total extent tree bytes: 13877248 btree space waste bytes: 37617941 file data blocks allocated: 8239431680 referenced 7907540992

Edited by ONI

  • Community Expert

Reboot and post new diags after array start.

  • Community Expert
8 hours ago, JorgeB said:

Disconnect this unassigned disk which is causing a lot of errors:

May  4 12:06:17 Tower  emhttpd: ST12000NM001G_ZL202J2B (sdl) 512 23437770752

Still didn't do this, this disk is spamming the log with disk errors, making checking the log more difficult.

 

Libvirt start and it image is not new, are the VMs still missing?

 

Docker images started but it's new, see here to recreate:

https://forums.unraid.net/topic/57181-docker-faq/?do=findComment&comment=564309

 

 

 

 

  • Author
10 minutes ago, JorgeB said:

Still didn't do this, this disk is spamming the log with disk errors, making checking the log more difficult.

 

Libvirt start and it image is not new, are the VMs still missing?

 

Docker images started but it's new, see here to recreate:

https://forums.unraid.net/topic/57181-docker-faq/?do=findComment&comment=564309

 

 

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That drive is not attached to anything. I need to locate it and remove it but its not part of the array.

 

VM now shows up but dockers show as empty.

image.thumb.png.dfe9a8f338c33f5aaea90a79ad97038d.png

Edited by ONI

  • Author
15 minutes ago, JorgeB said:

Still didn't do this, this disk is spamming the log with disk errors, making checking the log more difficult.

 

Libvirt start and it image is not new, are the VMs still missing?

 

Docker images started but it's new, see here to recreate:

https://forums.unraid.net/topic/57181-docker-faq/?do=findComment&comment=564309

 

 

 

 

That drive is unassigned. I need to find it and remove it but I have not done that yet.

 

 

unraid Screenshot 2023-05-05 110820.png

  • Author

Doing the steps here is to create the docker img from scratch. Is there a way I can recover all the dockers?

 

  • Community Expert

Read the entry, you can recover all the containers, assuming appdata is still there.

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