Loading animation goes on and on after clicking on Sign in/Sign up link at https://connect.myunraid.net/

[FQs19]

I have not had time to read all about the change from MyServers to Connect, but I updated anyway and now I can't access either MyServers nor Unraid Connect. 

 

When I click on 'Go to Connect' from the upper right dropdown menu on unRAID, a new tab opens on Chrome with the following address:

https://connect.myunraid.net/sign-in?redirect=/

 

The first time I visited this page, it asked me to sign in. I signed in and then all I saw was the 'Loading' animation. It never stops. It never connects. So I signed out of Unraid Connect on the mgmt page on unRAID and then signed back in thinking that would clear any errors from the update, however Connect never asked me to sign back in on that website and there's no way to sign out on that website, so all I ever see after clicking on the only link on that Connect website is the 'Loading' animation. It appears I'm unable to sign in or out of that new connect.myunraid.net website. 

 

I've tried clearing my restarting Chrome and clearing the cache with no luck. 

I'm on 6.11.5. All plugins and docker are up to date.

It says I'm connected to Unraid Connect Cloud Account on the mgmt page. 

Remote access is okay and reachable from the internet. 

And finally the drop down menu says I'm Connected to Mothership.

 

Anyone have a clue on what's going on with the connect.myunraid.net website??

 

threadripper19-diagnostics-20230427-1254.zip

[ljm42]

Sorry for the trouble. Would you please clear your "cookies and other site data" in Chrome?

[FQs19]

19 hours ago, ljm42 said:

Sorry for the trouble. Would you please clear your "cookies and other site data" in Chrome?

I was able to access the new website from another pc. 

Thanks for the help.

[FQs19]

@ljm42

 

I found out the problem. 

It was an extension I use on Chrome called Privacy Badger. 

It was blocking some trackers. I disabled it for that site and it works perfectly now.