Cannot access UNRAID Gui

[adgilcan]

HELP!

 

I've had my server disconnected for some months whilst I did some house remodelling.  The server has not been moved but was shutdown and physically disconnected.  It was working perfectly at the point of last shutdown.  Now when I come to boot it up again something very strange has happened.

 

The server will boot to the command line, no problem.  It will not boot to OS + GUI, or at least the screen goes blank and no GUI is present.  At the same time, I am unable to access the server GUI via the LAN.  However, I can access the dockers which are running, like Krusader, Emby, Sonarr and Radarr.  I can, also, access the server via Terminal on my Mac.  Further, I can access and the IPMI pages of the Supermicro shell on a different local IP address.

 

There is some connection going on because if I type in the server address of 192.168.1.14 on my laptop or phone, the page redirects to https://xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.unraid.net/Main (where xxx are 40 numbers & characters) and I get the error screen: This site can't be reached.  This happens only when the server has powered up.

 

I am sure the solution is simple but I am flummoxed, particularly as I can only access the server files via command line and that is not my skillset.

 

Can any kind soul shed light on the problem?

 

D

Edited April 29, 2023 by adgilcan
clarification

[Frank1940]

I would suugest that you upload the Diagnostics file in a new post in this thread.  You can do this from the com and line after logging in.  Just type the following command:

diagnostics  

 

Look at where the file is being stored on the flash drive.  You can then shut the server down by typing this command:

powerdown

 

Once the server is shutdown, pull the drive and upload the file in a new post.  (Do NOT edit your original post to include this file as no one will realize that you have done so.!)

[ljm42]

8 hours ago, adgilcan said:

the page redirects to https://xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.unraid.net/Main 

 

You need to migrate from the legacy unriad.net certificate to the new myunraid.net certificate. See https://unraid.net/blog/ssl-certificate-update-2

[adgilcan]

Many thanks Larry

 

This was, indeed the solution.  There were a few issues.  One being that I was on OS v6.9.2 and the UNRAID upgrade page said I should be able to access the server GUI which, of course, I could not.  However, I was able to access the Flash directory via MAC's Finder and rename the .pem files, which gave me access.  Secondly, there is no "Upgrade Cert" button in OS v6.11.5 which I was upgraded to. but I was able to do the same thing using the blue 'help screens' on the Settings page.

 

All is now working perfectly.

 

Thanks for your prompt help.  I was pulling my hair out yesterday!

 

D