thunderclap Posted May 3, 2023 Share Posted May 3, 2023 I'm trying to install the plugin and am getting an SSL verification error: plugin: installing: dynamix.unraid.net.plg Executing hook script: pre_plugin_checks plugin: downloading: dynamix.unraid.net.plg ... plugin: dynamix.unraid.net.plg download failure: SSL verification failure Executing hook script: post_plugin_checks Other plugins/apps install fine. I've attached the diagnostic report to see if someone more knowledgeable can spot the problem. I think the issue is that this system is used within a single department of a larger company and that something is being blocked by IT, however I would like confirmation. If they are blocking it I'll need to figure out how to backup the flash with another app/plugin or manually. I appreciate any help. Thanks. media-relations-diagnostics-20230503-1211.zip Link to comment
Solution ljm42 Posted May 3, 2023 Solution Share Posted May 3, 2023 It appears that something on your network is preventing the server from downloading this file: https://sfo2.digitaloceanspaces.com/unraid-dl/unraid-api/dynamix.unraid.net.plg You can manually backup the flash drive by going to Main -> Boot Device -> Flash -> Flash Backup Link to comment
thunderclap Posted May 4, 2023 Author Share Posted May 4, 2023 16 hours ago, ljm42 said: It appears that something on your network is preventing the server from downloading this file: https://sfo2.digitaloceanspaces.com/unraid-dl/unraid-api/dynamix.unraid.net.plg You can manually backup the flash drive by going to Main -> Boot Device -> Flash -> Flash Backup Good to know, thank you. I know the company blocks a lot of online storage sites (Google Drive, iCloud, Backblaze, etc.) so I'm guessing this site is blocked too. Manual back up it is. Thanks. Link to comment
thunderclap Posted June 30, 2023 Author Share Posted June 30, 2023 I'm still struggling with this issue. It's weird because I can install NEW dockers or plugins, I just can't check/install updates. I ran wget in the terminal and it won't download the file but does give me the option to connect insecurely. I don't know how - or if it's even possible - to do this via the GUI. Any ideas? Link to comment
SimonF Posted June 30, 2023 Share Posted June 30, 2023 11 minutes ago, thunderclap said: I'm still struggling with this issue. It's weird because I can install NEW dockers or plugins, I just can't check/install updates. I ran wget in the terminal and it won't download the file but does give me the option to connect insecurely. I don't know how - or if it's even possible - to do this via the GUI. Any ideas? is the system date and time correct? Link to comment
thunderclap Posted June 30, 2023 Author Share Posted June 30, 2023 Yes it is. Mobo is default (UTC, I think?) but in Unraid I've it manually set. Link to comment
ljm42 Posted July 3, 2023 Share Posted July 3, 2023 On 6/30/2023 at 11:19 AM, thunderclap said: I'm still struggling with this issue. It's weird because I can install NEW dockers or plugins, I just can't check/install updates. I ran wget in the terminal and it won't download the file but does give me the option to connect insecurely. I don't know how - or if it's even possible - to do this via the GUI. Any ideas? What is the part you blanked out? The correct CN should be: CN=*.sfo2.digitaloceanspaces.com,O=DigitalOcean\\, LLC,L=New York,ST=New York,C=US If a different CN is listed then someone is trying to do a man-in-the-middle attack on you. I would talk to your IT department as something doesn't seem to be setup correctly on the network. Link to comment
thunderclap Posted July 3, 2023 Author Share Posted July 3, 2023 (edited) 46 minutes ago, ljm42 said: What is the part you blanked out? The correct CN should be: CN=*.sfo2.digitaloceanspaces.com,O=DigitalOcean\\, LLC,L=New York,ST=New York,C=US If a different CN is listed then someone is trying to do a man-in-the-middle attack on you. I would talk to your IT department as something doesn't seem to be setup correctly on the network. It was showing our companies domain name, so I assumed it was their cert. I'm not well versed in how certificates work. Strange, though, I can install dockers and plugins initially but not their updates. I should add they use zscaler which, even on the desktops our IT department setup and control, can be a huge pain the butt. Edited July 3, 2023 by thunderclap Link to comment
thunderclap Posted July 20, 2023 Author Share Posted July 20, 2023 So I just discovered this which is interesting. If I am on the plugins page the system can't find any updates and I see the error, however if I go into the plugin itself it finds the update and can do it. Link to comment
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