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Drive disappears if I try to add to array, reappears on reboot

jb87
in General Support

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I have a new build running 6.11.5, and two brand new 18tb drives. One is working totally fine, but the other one didn't appear at all when I first booted the machine. I changed the SATA cable for it, and now it does appear on reboot (as an unassigned drive), but as soon as I try to add it to the array, it disappears, and doesn't reappear unless I reboot. There are a lot of errors in the logs, but I don't even know which are relevant so have attached the diagnostics.

 

Any help would be much appreciated!

tower-diagnostics-20230521-1120.zip

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    • Solved by JorgeB

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    • Community Expert
    • Solution
    Read SMART Data failed: scsi error badly formed scsi parameters

    This usually means a bad disk.

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