S.M.A.R.T Errors on New HDD From Seagate RMA

[strictlyparanoid]

Hi guys,

Recently I got a Seagate 16tb IronWolf drive that just wouldn't recognize across a few different machines. It would spin up and then 'beep' nonstop as long as it had power. So I started the RMA process (which was entirely a hassle) and eventually got a new drive about a month later.

I plugged this new drive into an Unraid system that is separate from my 'main' server and began the preclear process, which finished yesterday night showing a bunch of S.M.A.R.T. errors specifically on the "Reported Uncorrect" attribute. I read some other threads about this, and the associated "backblaze" blog post about S.M.A.R.T. stats and basically it seems like this is the kind of stat that suggests a drive may not be very healthy or fall into the "early" age of the bathtub distribution of drive mortality.

 

Here's the report exactly: (serialnum scrubbed for paranoia)

May 31 21:04:23 preclear_disk_SERIALNUM_5725: Preclear Disk Version: 1.0.27
May 31 21:04:23 preclear_disk_SERIALNUM_5725: Disk size: 16000900661248
May 31 21:04:23 preclear_disk_SERIALNUM_5725: Disk blocks: 3906469888
May 31 21:04:23 preclear_disk_SERIALNUM_5725: Blocks (512 bytes): 31251759104
May 31 21:04:23 preclear_disk_SERIALNUM_5725: Block size: 4096
May 31 21:04:23 preclear_disk_SERIALNUM_5725: Start sector: 0
May 31 21:04:25 preclear_disk_SERIALNUM_5725: Pre-read: pre-read verification started 1 of 5 retries...
Jun 01 01:19:08 preclear_disk_SERIALNUM_5725: Pre-Read: progress - 25% read @ 238 MB/s
Jun 01 05:53:05 preclear_disk_SERIALNUM_5725: Pre-Read: progress - 50% read @ 234 MB/s
Jun 01 11:11:29 preclear_disk_SERIALNUM_5725: Pre-Read: progress - 75% read @ 185 MB/s
Jun 01 18:18:21 preclear_disk_SERIALNUM_5725: Pre-Read: elapsed time - 21:13:53
Jun 01 18:18:21 preclear_disk_SERIALNUM_5725: Pre-read: pre-read verification completed!
Jun 01 18:18:22 preclear_disk_SERIALNUM_5725: Zeroing: zeroing the disk started 1 of 5 retries...
Jun 01 18:18:22 preclear_disk_SERIALNUM_5725: Zeroing: emptying the MBR.
Jun 01 22:31:08 preclear_disk_SERIALNUM_5725: Zeroing: progress - 25% zeroed @ 253 MB/s
Jun 02 03:06:54 preclear_disk_SERIALNUM_5725: Zeroing: progress - 50% zeroed @ 228 MB/s
Jun 02 08:28:03 preclear_disk_SERIALNUM_5725: Zeroing: progress - 75% zeroed @ 179 MB/s
Jun 02 15:39:29 preclear_disk_SERIALNUM_5725: Zeroing: progress - 100% zeroed @ 9 MB/s
Jun 02 15:39:31 preclear_disk_SERIALNUM_5725: Zeroing: zeroing the disk completed!
Jun 02 15:39:31 preclear_disk_SERIALNUM_5725: Signature: writing signature...
Jun 02 15:39:32 preclear_disk_SERIALNUM_5725: Signature: verifying Unraid's signature on the MBR ...
Jun 02 15:39:33 preclear_disk_SERIALNUM_5725: Signature: Unraid preclear signature is valid!
Jun 02 15:39:33 preclear_disk_SERIALNUM_5725: Post-Read: post-read verification started 1 of 5 retries...
Jun 02 15:39:33 preclear_disk_SERIALNUM_5725: Post-Read: verifying the beginning of the disk.
Jun 02 15:39:34 preclear_disk_SERIALNUM_5725: Post-Read: verifying the rest of the disk.
Jun 03 00:57:33 preclear_disk_SERIALNUM_5725: Post-Read: progress - 25% verified @ 235 MB/s
Jun 03 07:20:25 preclear_disk_SERIALNUM_5725: Post-Read: progress - 50% verified @ 65 MB/s
Jun 03 13:21:43 preclear_disk_SERIALNUM_5725: Post-Read: progress - 75% verified @ 183 MB/s
Jun 03 20:35:11 preclear_disk_SERIALNUM_5725: Post-Read: elapsed time - 28:55:35
Jun 03 20:35:11 preclear_disk_SERIALNUM_5725: Post-Read: post-read verification completed!
Jun 03 20:35:13 preclear_disk_SERIALNUM_5725: S.M.A.R.T.: Cycle 1
Jun 03 20:35:14 preclear_disk_SERIALNUM_5725: S.M.A.R.T.:
Jun 03 20:35:14 preclear_disk_SERIALNUM_5725: S.M.A.R.T.: ATTRIBUTE              	INITIAL	NOW	STATUS
Jun 03 20:35:14 preclear_disk_SERIALNUM_5725: S.M.A.R.T.: Reallocated_Sector_Ct  	0      	0  	-
Jun 03 20:35:14 preclear_disk_SERIALNUM_5725: S.M.A.R.T.: Power_On_Hours         	1      	73 	Up 72
Jun 03 20:35:14 preclear_disk_SERIALNUM_5725: S.M.A.R.T.: Reported_Uncorrect     	0      	228	Up 228
Jun 03 20:35:14 preclear_disk_SERIALNUM_5725: S.M.A.R.T.: Airflow_Temperature_Cel	35     	42 	Up 7
Jun 03 20:35:14 preclear_disk_SERIALNUM_5725: S.M.A.R.T.: Current_Pending_Sector 	0      	0  	-
Jun 03 20:35:14 preclear_disk_SERIALNUM_5725: S.M.A.R.T.: Offline_Uncorrectable  	0      	0  	-
Jun 03 20:35:14 preclear_disk_SERIALNUM_5725: S.M.A.R.T.: UDMA_CRC_Error_Count   	0      	0  	-
Jun 03 20:35:14 preclear_disk_SERIALNUM_5725: S.M.A.R.T.: 
Jun 03 20:35:14 preclear_disk_SERIALNUM_5725: Cycle: elapsed time: 71:30:48
Jun 03 20:35:14 preclear_disk_SERIALNUM_5725: Preclear: total elapsed time: 71:30:51

 

Should I start the RMA process again based on this?

Should I run another SMART test?

 

TL;DR 228 Reported_Uncorrect on a replacement RMA drive, RMA again?

Attached downloaded "smart report"

ST16000NE000-2RW103_SERIALNUM-20230604-1059.txt

Edited June 4, 2023 by strictlyparanoid
attach file

[JonathanM]

56 minutes ago, strictlyparanoid said:

eventually got a new drive about a month later.

Probably not new, RMA replacements are typically inspected and reprogrammed returns, so you very well may have inherited someone else's issues.

 

I'd RMA again and see if you get a better result.

[Lolight]

9 hours ago, strictlyparanoid said:

Should I start the RMA process again based on this?

Yes.

 

What kind of a hassle have you experienced with the RMA process?