July 1, 20233 yr Hello I've been having issues with this harddrive for ages since I've tried adding it to my system. It would be replacing an old drive and nothing I do seems to work. If I try formatting it through normal methods it crashes with the following system logs. While this is not my system the exact same problem happens whenever I try to add the drive. In addition whenever I try to run a smart test I don't get anything going. It just grey's out the opposite (ie if you run short it grey's extended, and vice versa) and then the test button I pressed immediately returns to say "start" after flashing "stop" for a fraction of a second. I've gotten a sort of example using the smartctl -x /dev/sdf command Quote smartctl 7.3 2022-02-28 r5338 [x86_64-linux-5.19.14-Unraid] (local build) Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Device Model: ST16000NM000J Serial Number: ZR59W33T LU WWN Device Id: 5 000c50 0e4aa7edc Firmware Version: SN02 User Capacity: 16,000,900,661,248 bytes [16.0 TB] Sector Size: 512 bytes logical/physical Rotation Rate: 7200 rpm Device is: Not in smartctl database 7.3/5405 ATA Version is: ATA8-ACS T13/1699-D revision 4 SATA Version is: SATA 3.0, 6.0 Gb/s Local Time is: Sat Jul 1 14:38:25 2023 CDT SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM feature is: Unavailable Rd look-ahead is: Enabled Write cache is: Enabled DSN feature is: Unavailable ATA Security is: Disabled, NOT FROZEN [SEC1] Read SCT Status failed: scsi error badly formed scsi parameters Wt Cache Reorder: Unknown (SCT Feature Control command failed) Read SMART Data failed: scsi error badly formed scsi parameters === START OF READ SMART DATA SECTION === SMART Status command failed: scsi error badly formed scsi parameters SMART overall-health self-assessment test result: UNKNOWN! SMART Status, Attributes and Thresholds cannot be read. Read SMART Log Directory failed: scsi error badly formed scsi parameters ATA_READ_LOG_EXT (addr=0x00:0x00, page=0, n=1) failed: scsi error badly formed scsi parameters Read GP Log Directory failed SMART Extended Comprehensive Error Log (GP Log 0x03) not supported Read SMART Error Log failed: scsi error badly formed scsi parameters SMART Extended Self-test Log (GP Log 0x07) not supported Read SMART Self-test Log failed: scsi error badly formed scsi parameters Selective Self-tests/Logging not supported Read SCT Status failed: scsi error badly formed scsi parameters Read SCT Status failed: scsi error badly formed scsi parameters SCT (Get) Error Recovery Control command failed Device Statistics (GP/SMART Log 0x04) not supported Pending Defects log (GP Log 0x0c) not supported ATA_READ_LOG_EXT (addr=0x11:0x00, page=0, n=1) failed: scsi error badly formed scsi parameters Read SATA Phy Event Counters failed And that was the result. I've tried multiple ports, this cable had been in use for ages with no issues before. I don't have any spare cables on hand and would have to purchase new ones in order to test. Any help would be greatly appreciated, I don't want to waste this drive. formatting - syslog-20230701-1941.zip frozenunraid-diagnostics-20230701-1456.zip Edited July 1, 20233 yr by Frozenscv
July 1, 20233 yr 12 minutes ago, Frozenscv said: replacing an old drive and nothing I do seems to work. If I try formatting it You don't want to mention format in the same breath as replacing. syslog is full of connection problems on sdf. Any power splitters?
July 1, 20233 yr Author 24 minutes ago, trurl said: syslog is full of connection problems on sdf. Any power splitters? I've got a handful of them, they haven't caused any issues in the past. I'm mostly running off of consumer hardware.
July 2, 20233 yr Power connection problems are connection problems just like data cable connection problems. Also, best if no more than 4 drives per PSU cable.
July 7, 20232 yr Author On 7/1/2023 at 7:24 PM, trurl said: Power connection problems are connection problems just like data cable connection problems. Also, best if no more than 4 drives per PSU cable. I've replaced the power supply, so now no more than 4 discs are attached to any individual psu cable. I'm still getting the same issue shown in the gif to start with where if I select it to replace a drive it disappears. frozenunraid-syslog-20230707-2051.zip
July 7, 20232 yr Diagnostics make it much easier to make sense of syslog, and diagnostics already contains current syslog. Attach diagnostics to your NEXT post in this thread.
July 7, 20232 yr Author 55 minutes ago, trurl said: Diagnostics make it much easier to make sense of syslog, and diagnostics already contains current syslog. Attach diagnostics to your NEXT post in this thread. Here's the diagnostics. Thanks for continuing to assist. frozenunraid-diagnostics-20230707-1833.zip
July 8, 20232 yr That unassigned 16TB disk is generating constant ATA errors and not even giving a valid SMART: Read SMART Data failed: scsi error badly formed scsi parameters Try replacing the cables, if issues persist after that it's likely a bad disk
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