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UNRAID 6.12.2 crashing - unraid kernel panic not syncing fatal exception in interrupt - syslog no useful info - screenshot/diagnostic log attached

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ASUSTeK COMPUTER INC. Z97-E/USB 3.1 , Version Rev X.0x
American Megatrends Inc., Version 0503
BIOS dated: Wed 20 May 2015 12:00:00 AM MST

Intel® Core™ i7-4790K CPU @ 4.00GHz

Memory: 32 GiB DDR3 (4x8GB)

WISE TIGER 2.5GBase-T PCIe Network Adapter

2x I/O CREST 2 Port SATA III PCI-e 2.0 x1 Controller Card Asmedia ASM1061

7x 14TB WD (array)

2x SANDISK 500GB SSD (cache pool)

1X 4TB WD Green (unassigned device for a VM)

 

Crashing at random times over the last couple weeks.  hard reboot and everything comes back and parity check starts.  This moring was the first time the console had any data.

 

unnamed.thumb.jpg.fe6056f2d942a6d3a1a6ee579d610cf8.jpg

 

 

I did some searching and I am trying software disabling c-states (from this post/solution: https://forums.unraid.net/bug-reports/stable-releases/692-kernel-panic-not-syncing-fatal-exception-in-interrupt-r1447/) . Was curious is someone else can gleam any useful info from the logs.

 

Thanks!

 

unraid-diagnostics-20230712-0724.zip

  • Community Expert

You can enable the syslog server and post that after a crash, in case that catches something.

  • Author
Just now, JorgeB said:

You can enable the syslog server and post that after a crash, in case that catches something.

 

I had it enabled and writing to a network share.  It basically shows the CA-autoupdate applications running at 5AM, then the next line is it booting after the hard reset.  The crash had occured at some point in the afternoon.  Attached the last week (July).

 

 

syslog-July.log

  • Community Expert
Jul  8 23:27:30 UNRAID kernel: macvlan_broadcast+0x10a/0x150 [macvlan]
Jul  8 23:27:30 UNRAID kernel: ? _raw_spin_unlock+0x14/0x29
Jul  8 23:27:30 UNRAID kernel: macvlan_process_broadcast+0xbc/0x12f [macvlan]

Macvlan call traces are usually the result of having dockers with a custom IP address and will end up crashing the server, switching to ipvlan should fix it (Settings -> Docker Settings -> Docker custom network type -> ipvlan (advanced view must be enabled, top right)).

  • Author
15 minutes ago, JorgeB said:
Jul  8 23:27:30 UNRAID kernel: macvlan_broadcast+0x10a/0x150 [macvlan]
Jul  8 23:27:30 UNRAID kernel: ? _raw_spin_unlock+0x14/0x29
Jul  8 23:27:30 UNRAID kernel: macvlan_process_broadcast+0xbc/0x12f [macvlan]

Macvlan call traces are usually the result of having dockers with a custom IP address and will end up crashing the server, switching to ipvlan should fix it (Settings -> Docker Settings -> Docker custom network type -> ipvlan (advanced view must be enabled, top right)).

 

Thank you.  That is a good catch and not something I would have known to look for.  I've made the change, fingers crossed. 

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