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new disk, "Unmountable; Unsupported or no file system" - unable to format.

Featured Replies

Bought new drive, WD red plus 10tb.
Added to server, pre-cleared with unassigned devices.
Stop array, (tried to at least)
restart server, new disk added to array. Tick the box to format unmountable disk - click format,, status showing Formating device(s) for a few seconds, and then the Array is back to showing a disk that is not formated :(



PS: Was not able to stop array when going to shut down to install new nvme,, can the pause of parity-check after restart be the issue?
Know I did not have to restart,,, but wanting to ad an extra nvme and a m2-coral and adjust some fan-settings in bios,, so wanted to get that done when i had the oportunity
Awaiting some qualified advice before starting parity-check,, in case there is somehting else I should rather do before that,,,

image.png

unraid1-diagnostics-20230726-1847.zip

Solved by itimpi

  • Author

I did not follow this to the letter,,  https://docs.unraid.net/unraid-os/manual/storage-management#data-disks
given that I added the drive and did a preclear first,, but should it not be OK to do 1 - 5 - 6 - 8 - 9 - 10 ?
I am able to click format, and the disk shows for a few seconds as "Formating"
 

image.thumb.png.81abd81bf303ddca3cb24be4f8455d88.png

 

then it is back to the status of "unmontable,,,, " after a few seconds,,
image.thumb.png.c92d1c10c928aacec3d8188c360c03ff.png

  • Community Expert

Your system's diagnostics zip file taken after a failed format attempt might give a clue.

  • Author
55 minutes ago, itimpi said:

Your system's diagnostics zip file taken after a failed format attempt might give a clue.


just tried once more,, was a bit longer standing with "formating" - but got back to the "unmountable"
 

unraid1-diagnostics-20230726-2018.zip

  • Community Expert
  • Solution

How is the disk in question connected?   In the diagnostics I see:

Jul 26 19:03:07 unraid1 kernel: sd 2:0:3:0: attempting task abort!scmd(0x000000002f39e8d5), outstanding for 7339 ms & timeout 7000 ms
Jul 26 19:03:07 unraid1 kernel: sd 2:0:3:0: [sdh] tag#1801 CDB: opcode=0x85 85 06 20 00 d8 00 00 00 00 00 4f 00 c2 00 b0 00
Jul 26 19:03:07 unraid1 kernel: scsi target2:0:3: handle(0x000c), sas_address(0x4433221105000000), phy(5)
Jul 26 19:03:07 unraid1 kernel: scsi target2:0:3: enclosure logical id(0x500605b004e9ec1f), slot(6) 
Jul 26 19:03:07 unraid1 kernel: sd 2:0:3:0: task abort: SUCCESS scmd(0x000000002f39e8d5)

which suggests some sort of connection issue.

  • Author
5 minutes ago, itimpi said:

How is the disk in question connected?

It's connected through the LSI-HBA.
The HBA has two cables to two four-bay hotswap in the 4408-case,,, and the new drive is the first one on the upper bay,, 
- but it has run just fine for two days for the pre-clear??  
Anyway,, will shut down and try re-attach the cables,,  - will report back when done


Thanks for the assistance so far :)

  • Author

That made the trick,,  Shut-down, re-attached cables, even moved the disk new to second row (mostly for improved airflow), startup and format is completed on first try !
- thanks a lot for the assistance and guidance !

Now I see a second issue,, my old crappy spin-drive for Frigate-recording is having a hickup again.  

it seems to be mounted,, but there are no indication of size (last time I checked there was about 12gb of snapshot/video on it)
image.thumb.png.e4b3565900ada94b0059f9ff06428bf8.png

 

I've previously seen issues where the dropping of of the usb-attached Local_dr messes with the (sdi)-references,, so I've found them in console using 
image.png.395a6998fd5861360fcea97f3ab73083.png

 

 

then I've unmounted and was able to mount again,,,

But now it seems like it is not mounted and just not available to mount?

 

 

image.png

image.png

unraid1-diagnostics-20230727-0000.zip

  • Author

first issue solved by de-attaching and re-attaching cables,,

Second issue fixed by assigning drive to a dedicated pool for Frigate,,

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