July 31, 20232 yr I have just bought a UPS APC SUA1000rmi2u Server is receiving power and has the usb cable connected between the UPS and server but the server can't communicate with the ups Not sure what I have done wrong? Diagnostics attached incase that helps tower-diagnostics-20230731-2151.zip
July 31, 20232 yr Community Expert Solution 4 minutes ago, Mattlevant said: I have just bought a UPS APC SUA1000rmi2u Server is receiving power and has the usb cable connected between the UPS and server but the server can't communicate with the ups Not sure what I have done wrong? Diagnostics attached incase that helps tower-diagnostics-20230731-2151.zip 96.32 kB · 0 downloads I cannot see the ups in the lsusb so maybe check cabling.
July 31, 20232 yr Author 9 minutes ago, SimonF said: I cannot see the ups in the lsusb so maybe check cabling. Definitely plugged in correctly, I'll have to order another B to A cable as I'm not sure if this cable is any good, been sat in a drawer for years from an old printer Do I have to reboot for it to detect usb changes?
July 31, 20232 yr Community Expert 1 minute ago, Mattlevant said: Definitely plugged in correctly, I'll have to order another B to A cable as I'm not sure if this cable is any good, been sat in a drawer for years from an old printer Do I have to reboot for it to detect usb changes? No should not need a reboot.
August 2, 20232 yr Author On 7/31/2023 at 9:58 PM, SimonF said: I cannot see the ups in the lsusb so maybe check cabling. cabling ended up being the issue, old possibly broken cable, bought a new one and connected right away
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