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Potential HDD failure?


jonlai9

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Hey guys,

 

I was helping my friend copy about 250GB of movies (that span almost all my drives) from my server to his external yesterday and noticed that disk3 started to report a ton of errors. There were several blocks of errors, of each were all multiple (at least 20-30) of the same two messages:

 

Aug 31 21:34:18 LAI_SERVER kernel: handle_stripe read error: 3884082480/2, count: 1 (Errors)
Aug 31 21:34:18 LAI_SERVER kernel: md: disk3 read error (Errors)

 

At midnight, parity sync went on, and this morning at around 7am the same thing happened, albeit to a lesser degree (the blocks of error messages were smaller). Unraid reports 337 errors on disk3 and none for all my other drives - they were all 0 before yesterday.

 

To me, the SMART report does not appear to suggest the drive is failing, but can someone verify that? Are the errors simply due to the fact that I was transferring too many files at the same time, overloading the bandwidth of the drives? To my knowledge, however, there should not have been anyone accessing the server at 7am this morning, so any activity related to the errors would have been caused by the parity sync itself.

 

The parity sync this morning reported 0 errors.

 

syslog attached. Thanks.

 

SMART Report:

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Green family
Device Model:     WDC WD20EADS-00S2B0
Serial Number:    WD-WCAVY3417702
Firmware Version: 01.00A01
User Capacity:    2,000,398,934,016 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Thu Sep  1 18:06:22 2011 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)	Offline data collection activity
				was completed without error.
				Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
				without error or no self-test has ever 
				been run.
Total time to complete Offline 
data collection: 		 (41160) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
				Auto Offline data collection on/off support.
				Suspend Offline collection upon new
				command.
				Offline surface scan supported.
				Self-test supported.
				Conveyance Self-test supported.
				Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
				power-saving mode.
				Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
				General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 255) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x3037)	SCT Status supported.
				SCT Feature Control supported.
				SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   151   149   021    Pre-fail  Always       -       9441
  4 Start_Stop_Count        0x0032   099   099   000    Old_age   Always       -       1544
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   092   092   000    Old_age   Always       -       6273
10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       398
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       11
193 Load_Cycle_Count        0x0032   147   147   000    Old_age   Always       -       159708
194 Temperature_Celsius     0x0022   129   111   000    Old_age   Always       -       23
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       15
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       5
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      3530         -
# 2  Extended offline    Interrupted (host reset)      10%      3452         -
# 3  Extended offline    Aborted by host               90%      3415         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

syslog.txt

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Hey guys,

 

I was helping my friend copy about 250GB of movies (that span almost all my drives) from my server to his external yesterday and noticed that disk3 started to report a ton of errors. There were several blocks of errors, of each were all multiple (at least 20-30) of the same two messages:

 

Aug 31 21:34:18 LAI_SERVER kernel: handle_stripe read error: 3884082480/2, count: 1 (Errors)
Aug 31 21:34:18 LAI_SERVER kernel: md: disk3 read error (Errors)

 

At midnight, parity sync went on, and this morning at around 7am the same thing happened, albeit to a lesser degree (the blocks of error messages were smaller). Unraid reports 337 errors on disk3 and none for all my other drives - they were all 0 before yesterday.

 

To me, the SMART report does not appear to suggest the drive is failing, but can someone verify that? Are the errors simply due to the fact that I was transferring too many files at the same time, overloading the bandwidth of the drives? To my knowledge, however, there should not have been anyone accessing the server at 7am this morning, so any activity related to the errors would have been caused by the parity sync itself.

 

The parity sync this morning reported 0 errors.

 

syslog attached. Thanks.

 

SMART Report:

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Green family
Device Model:     WDC WD20EADS-00S2B0
Serial Number:    WD-WCAVY3417702
Firmware Version: 01.00A01
User Capacity:    2,000,398,934,016 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Thu Sep  1 18:06:22 2011 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)	Offline data collection activity
				was completed without error.
				Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
				without error or no self-test has ever 
				been run.
Total time to complete Offline 
data collection: 		 (41160) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
				Auto Offline data collection on/off support.
				Suspend Offline collection upon new
				command.
				Offline surface scan supported.
				Self-test supported.
				Conveyance Self-test supported.
				Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
				power-saving mode.
				Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
				General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 255) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x3037)	SCT Status supported.
				SCT Feature Control supported.
				SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   151   149   021    Pre-fail  Always       -       9441
  4 Start_Stop_Count        0x0032   099   099   000    Old_age   Always       -       1544
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   092   092   000    Old_age   Always       -       6273
10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       398
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       11
193 Load_Cycle_Count        0x0032   147   147   000    Old_age   Always       -       159708
194 Temperature_Celsius     0x0022   129   111   000    Old_age   Always       -       23
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       15
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       5
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      3530         -
# 2  Extended offline    Interrupted (host reset)      10%      3452         -
# 3  Extended offline    Aborted by host               90%      3415         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

The read errors are because you have 15 unreadable sectors on the disk.

197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      15

They are pending re-allocation the next time they are written.

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I myself am drastic.

 

i would see that as a sign to upgrade my array.

I would replace it with another 2tb drive that had been precleared twice.

 

once the rebuild was good and my data was good, I'd preclear or repair/zero that suspect drive twice and look at the reports. if the drive got a clean bill of health, i'd put it back into the array expanding it or save for a spare.

 

if it is not stable... well I'd probably replace it.

15 is not a bad number that you need to panic about. but it is a sign of what could come.

 

as i said I am drastic and that is not the solution for most people.

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