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Unraid

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Unable to register activation code

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I just purchased Unraid and am trying to activate my licence. After pasting the download link of the licence key in the GUI, i get a download error with status code 4. If I try to activate again, it says that the key has already been used and that I am unable to activate Unraid.

However, in the GUI, i still see the message that Unraid is unregistered, even after rebooting.

 

Xnapper-2023-08-28-08.37.27.png

Edited by brdje

Solved by ChatNoir

  • Solution

Hi @brdje, for this kind of issues, there is not much the volunteers of the forum can do.

 

You should contact support from the email used for the purchase and as much details as possible. They should help you out quickly. :) 

  • Author

Hi ChatNoir, thanks for the quick feedback.

I thought so as much as well, but directions were to create a topic first so that's what I did :D

Have a nice day!

 

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