The order form contains no values in the dropdown for State/Province, when I select country Netherlands. I am unable to proceed, because it is a required field. 

 

Can it be fixed? Would like to give you money

Edited August 30, 20232 yr by Emphyrio
Improved the title

I am facing similar issues...

@SpencerJ can you have a look?
 

@bonienl thanks for referring so quickly!
Can not start my array after the recent upgrade.

Too many attached devices. Please consider upgrading your registration key.

Same here, just for Switzerland...

Same here in Austria 😞

30 minutes ago, bonienl said:

@SpencerJ can you have a look?
 

 

Hello @Emphyrio, @mchong, @oechiih, and @oldrobot - sorry for the inconvenience. We've deployed a fix and you should be good to go now. 

Thanks @SpencerJ, I managed to order now.

 

For a quick fix it's perfect. And as a suggestion: you could improve it even more by making State/Province a required field (just not using a fixed dropdown). That would perhaps prevent this error (which occurred when left State/Province empty):

 

Edit: also, I noticed in the order confirmation screen that my country is now set to 'United States', where I clearly selected Netherlands in the order form.

 

Edited August 30, 20232 yr by Emphyrio
Added info about wrong country

Thanks @SpencerJ

But as @Emphyrio mentioned, still got an error when state is left empty.

But you are now able to enter something in the State/Province field, anything goes, there is no empty dropdown anymore. After entering something, you can proceed with the order. At least, for me it worked.

23 minutes ago, Emphyrio said:

Thanks @SpencerJ, I managed to order now.

 

For a quick fix it's perfect. And as a suggestion: you could improve it even more by making State/Province a required field (just not using a fixed dropdown). That would perhaps prevent this error (which occurred when left State/Province empty):

 

15 minutes ago, mchong said:

Thanks @SpencerJ

But as @Emphyrio mentioned, still got an error when state is left empty.

 

Ok- thanks for letting me know. The State field error should be all fixed. Sorry again!

 

We made a recent back end upgrade that caused the issue.

 

 

I just made a purchase and can confirm that it worked with an empty state field for Sweden.

Regardless of which country I choose it states "US" in "User info" on Payment step. For correctness I want it to show the correct country, Sweden in my case.

Agreed, I also noticed this. Country is always on United States.

Yep. was confused about it at first too. But at least that worked fine.