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Duplicate Orders, need to cancel one

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I placed an order last week for Unraid Basic and due to probably some error on my part and also maybe a failed web page redirect it seems I made two purchases instead of one. I use the contact form and have not heard back, so now I'm asking here.

 

How can I contact someone from LimeTech and get one of my orders cancelled/refunded? I have not Activated/Redeemed either of them.

Solved by SpencerJ

  • Solution
7 minutes ago, DigitalDann said:

I placed an order last week for Unraid Basic and due to probably some error on my part and also maybe a failed web page redirect it seems I made two purchases instead of one. I use the contact form and have not heard back, so now I'm asking here.

 

How can I contact someone from LimeTech and get one of my orders cancelled/refunded? I have not Activated/Redeemed either of them.


hello - did you receive an automated response? Please contact support again and we will refund you. Apologies on the miscommunication 

  • Author

I have contacted support via the form again. Thank you.

28 minutes ago, DigitalDann said:

I have contacted support via the form again. Thank you.


thanks. I just replied and you should be all set. Have a nice day 

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