Not much more to add to the title except after it's unresponsive I have to power off and on by holding the power button and, some of the hardware changes that I have made. I swapped out a SATA PCIe card that I have had no issues with for months with a 2.5gbps network card and rearranged where the hard drives are plugged in because of that. After that the problems started. I have just uninstalled the the new network card and reinstalled the SATA card and put all the hard drive back where they were before to see if that solve the problem. Is there anything in the diagnosis anyone can tell me about why this is happening or if it is even related to the network card?

plex-diagnostics-20230830-2033.zip

Edited August 31, 20232 yr by Neight

The problem is that the logs do not survive a reboot so we cannot see what lead up to the issue.    You can enable the syslog server to get persistent logs.

1 hour ago, itimpi said:

The problem is that the logs do not survive a reboot so we cannot see what lead up to the issue.    You can enable the syslog server to get persistent logs.

Damn I was unaware of this. Well I hope the network card was the problem then or I'll be back in a day or so. 

Ok it crashed again and I had syslog running. It's different this time. All the dockers are still running but the unRAID GUI is unreachable. I did not test to see if Plex could access files so I don't know how much was actually working. My unRAID server is also called Plex just FYI. I do believe that this is not anonymous so after someone views it should I take the file down or does it not contain sensitive information?

syslog-.log

My log is filled with this as well if that helps.

This may help with the errors:

https://forums.unraid.net/topic/118286-nvme-drives-throwing-errors-filling-logs-instantly-how-to-resolve/?do=findComment&comment=1165009

 

6 hours ago, JorgeB said:

This may help with the errors:

https://forums.unraid.net/topic/118286-nvme-drives-throwing-errors-filling-logs-instantly-how-to-resolve/?do=findComment&comment=1165009

 

Thanks I'll try this after work today and follow up. 

On 9/6/2023 at 5:23 AM, JorgeB said:

This may help with the errors:

https://forums.unraid.net/topic/118286-nvme-drives-throwing-errors-filling-logs-instantly-how-to-resolve/?do=findComment&comment=1165009

 

I believe that solved those errors a posted here 

 

On 9/5/2023 at 6:32 PM, Neight said:

My log is filled with this as well if that helps.

 

I've still been having random crashes every two days or so. The last time that it crashed I was able to get back home before it fully froze up and it was showing a bunch of SATA connection errors. After I was able to get the system rebooted none of those errors were logged into the sys log. After taking my NVMe drive out I noticed this. Also, over the last few weeks I've been having a lot of NVME temperature warnings while seemingly nothing that should be taxing the drive is going on. Is it a possibility that this NVMe drive is dead? I tried washing it off. It's not a smudge. I know it's a little bit difficult to see but I tried to get several pictures and that's the best I could get.

If the log spam is fixed use the syslog server and post that log after a crash.

I just started having this issue as well and have enabled the syslog server to flash. There's three threads on the first page about very similar issues. Is this a regular issue that guys deal with users or are we just unlucky?

4 hours ago, JorgeB said:

If the log spam is fixed use the syslog server and post that log after a crash.

Will do. If it's going to crash again it would be in two to three days. I did replace it with a smaller NVMe so if the crashes don't come back it was the issue and I'll be back in a week to update this post. 

 

2 hours ago, flyize said:

I just started having this issue as well and have enabled the syslog server to flash. There's three threads on the first page about very similar issues. Is this a regular issue that guys deal with users or are we just unlucky?

I hope not. Could you quote which issue you're having specifically? Because I'm not exactly sure what my problem is just yet lol.

I don't want to muddy your thread, but my server is unresponsive after a day or two. Responds to pings, but can't do anything else until I reboot.

16 hours ago, flyize said:

I don't want to muddy your thread, but my server is unresponsive after a day or two.

Since the OP's issue is still ongoing please create your own thread or it may cause confusion.

Ok it crashed again. When I had it running again this morning the log was full of NVMe errors that didn't get logged into the syslog again. I think I have it setup wrong so that's my bad. So I replaced it with an SSD. Now I'm getting the cache drive is read only and can't run Dockers. I also included the diag from just now incase it has any useful information.

syslog-192.168.86.135.log plex-diagnostics-20230924-1103.zip

One of the cache devices dropped offline in the past, post the result of a correcting scrub, also see here for more info.

On 9/25/2023 at 3:32 AM, JorgeB said:

One of the cache devices dropped offline in the past, post the result of a correcting scrub, also see here for more info.

Ok so I had a friend tell me that I also upgraded to 6.12.somthing when these problems started happening. So before you posted that I downgraded to 6.11.5 and all my problems went away. Not a single error in a week now, and no crashes. Here is the diag before the downgradeplex-diagnostics-20230925-1532.zip and one from todayplex-diagnostics-20231002-2111.zip.

Edited October 3, 20232 yr by Neight
Spelling

I had issues like this, downgraded, and the issues went away. I've been stable for 5 days now.

6 hours ago, Neight said:

and all my problems went away.

Extremely unlikely that a device would drop offline because of the upgrade, but the other issues could be related.

56 minutes ago, JorgeB said:

Extremely unlikely that a device would drop offline because of the upgrade, but the other issues could be related. 

There is a possibility that my NVMe pins on my motherboard are toast which is why it was dropping offline. I've switched to SSD cache drives now with no problems. Any idea what to look into about the update causing problems?

1 hour ago, Neight said:

Any idea what to look into about the update causing problems?

Not without anything relevant logged, last syslog only had the device dropping related errors.