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New Pro Licence, cant apply key

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New Unraid user, gosh I wish I had done this sooner!!

I purchased a pro licence today from my mobile while in the UI over local network, all went well but it errored out when applying the key.

No Biggie, I followed instructions to paste key URL into the web ui from my PC but the field didn't exist to paste into. No biggie, I followed instructions to copy key file manually to usb via SMB share but get an error saying this item no is no longer located on my windows desktop.

 

What do I try next?

Solved by JorgeB

  • Community Expert
8 minutes ago, creepy-ether8781 said:

but the field didn't exist to paste into.

That suggests it's already registered, post a screenshot from Tools - Registration (you can blackout the GUID)

  • Author

There's nothing else to show on the screen... but can upload full screenshot if it helps

Screenshot 2023-09-12 205729.png

  • Author

Maybe I should also add that the option to buy a key still exists but when clicked on it says the GUID is blacklisted or already in use...

Does that option dissapear on successful purchase of a key?

  • Community Expert
  • Solution

The screenshot confirms the OS is already registered, Connect can take some time to show the correct key status, try rebooting, but like mentioned it's already registered, it won't stop working.

  • Author

Thanks for confirming, I will reboot as soon as parity sync finishes.

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