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Need help ASAP (I cannot do anything)

Featured Replies

Greetings

 

I have this server running unraid and the server encounters a disk error. The duplicity docker disappears and cannot install new ones, a document folder that is shared is empty and that is shared is empty, and many other issue. Can someone help me since this is a server for a dentist and the window server is running in this unraid. I am not to expert in unraid and dont know how i can fix this. 

Solved by Navarro IT Solutions

  • Author
34 minutes ago, trurl said:

Attach diagnostics to your NEXT post in this thread

What do i do here? 

  • Community Expert
Sep 12 19:49:17 HPSERVER kernel: ata4.00: disable device
Sep 12 19:49:17 HPSERVER kernel: ata4: EH complete

 

Cache device dropped offline, replace cables and post new diags after array start.

  • Author

I will be replacing for a new ssd, because i have try many times and the system do not give me error of problems of ssd. The docker is missing and window server vm disappear when i install that ssd back and try to reconstruct. During that process, the system give error and stop reconstruc the disc. I have to stop the arrau unmount the drive so it can se ahan the VM, but the docker never comebacks. So i have to go today and replace the ssd and see what happen. 

Edited by Navarro IT Solutions

  • Community Expert

Looks OK for now, docker image is fairly new.

  • Author

Well no, is not ok this is the docket when duplicacy should be

 

image.thumb.png.8833df804711753ead8b5ff1325f5a1c.png

  • Author

If I replace the disk, do unraid will fix it with the parity disk?

image.thumb.png.2796a6423039c5e1993a6e7c2960267b.png

  • Author

Ok so i replaced the ssd that was bad and the system took 2 hours to finish the data check. Everything was ok and check the docker and was empty. I try what you send me and the docker did not want to start. OKK then i restart the server and found now that the server has stopped the array and the cache disk is missing now. What in the world is happening? Sending the last log of this

hpserver-diagnostics-20230916-1703.zip

  • Community Expert
12 hours ago, Navarro IT Solutions said:

the cache disk is missing now.

Sep 16 16:29:37 HPSERVER kernel: ata4: link is slow to respond, please be patient (ready=0)
Sep 16 16:29:37 HPSERVER kernel: ata4: COMRESET failed (errno=-16)
Sep 16 16:29:37 HPSERVER kernel: ata4: link is slow to respond, please be patient (ready=0)
Sep 16 16:29:37 HPSERVER kernel: ata4: COMRESET failed (errno=-16)
Sep 16 16:29:37 HPSERVER kernel: ata4: link is slow to respond, please be patient (ready=0)
Sep 16 16:29:37 HPSERVER kernel: ata4: COMRESET failed (errno=-16)
Sep 16 16:29:37 HPSERVER kernel: ata4: limiting SATA link speed to 3.0 Gbps
Sep 16 16:29:37 HPSERVER kernel: ata4: COMRESET failed (errno=-16)
Sep 16 16:29:37 HPSERVER kernel: ata4: reset failed, giving up

 

Check/replace cables and/or use a different port, if the same it's likely a device problem.

  • Author
  • Solution

I have manage  to solve the issue, the issue was that the original docker folder was corrupted, so i did a new one and the docker is not running. 

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