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Logitech Unifying Receiver Locks Up VM.  

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VM was running great, then suddenly, after I installed Blue Iris for security cameras (and rebooted), the existence of the receiver caused one of 2 things to happen:

...if i add it while its running (via hotplug USB, or VM settings) , the VM locks one core at 100%, freezes and never recovers.

...if its added before boot (VM settings), all the reserved cores lock to 100%, and eventually the VM just turns off

Things i have tried:  re-made the VM template (using the old image of course), i have rebooted the server many times, i have moved the receiver to EVERY USB port on the system, changed USB type, removed ALL Logitech software, disabled both "PCIe ACS override" and "VFIO allow unsafe interrupts" (VM still boots and runs great with those off now...i seem to remember needing that when i made the VM a couple years ago, but i digress), ran "SFC /scannow" (no issues), changed machine type, moved cores around (pinned and unpinned to both CPU's, single core...nothing changes)...im sure ive missed something...been trying everything i can for a couple weeks.  Tried x3 different unifying receivers (same crash with all of them).

 

Otherwise, the VM works great (i am typing this post on it) with the old cheap trash and keys are sticky keyboard and mouse i have (that's why i got this top end Logitech setup...that worked great for a couple weeks...till it suddenly didn't).  
I am about to lose my mind.
Let me know what diags/logs i need to post here!
This is a production machine, (and the one i mainly work on) so this not working properly is causing allot of cursing and wasted time.

Sys info:

- Supermicro X10DRC-LN4+ , Version 1.02; American Megatrends Inc., Version 3.4
- x2 Intel® Xeon® CPU E5-2690 v3

- 64GB ECC ram (32GB given to VM...yes i have fiddled with that too)

- VM is on a x4 NVME SSD BTRFS pool; Raid 10 

- unraid V: 6.12.4

 

image.thumb.png.6b5995f2e788dd04e85af6a1470b61f8.pngimage.thumb.png.2c49dab67f064f174bc38e6d9e921b86.pngimage.thumb.png.3d70d5c70f7c019b94d48519faf1452e.png

Edited by miicar
added info

  • 2 weeks later...
  • Author

BUMP!  Anyone with any insights?  Is Logitech not compatible with UNraid?

  • Community Expert
24 minutes ago, miicar said:

BUMP!  Anyone with any insights?  Is Logitech not compatible with UNraid?

Can you post diagnostics?

  • Author
On 10/17/2023 at 4:01 PM, ConnerVT said:

Just read an article on this.  It is a Linux kernel bug.

 

Edit: First article I found on Google - https://www.phoronix.com/news/Logitech-USB-Unplug-Linux-Crash

Interesting, but unraid stays running stable while this happens (albeit with a few cores sometimes pinned...at least in the dashboard).  The w10 VM locks up and eventually (sometimes) crashes.

  • Author
On 10/17/2023 at 2:04 PM, SimonF said:

Can you post diagnostics?

So the most wonderfully stupid/great thing happened....the unraid machine has been running for about 10 days without reboot since i tried the logitech receiver last (VM runs 24/7 as well); nothing's changed since i threw up my hands and plugged in a cheap mouse and kb to be able to get use out of the VM. 

In order to get the diag to show the crash, I added the Logitech receiver through the "HotPlug" plugin, BUT nothing bad happened!  Just like this problem came randomly, it left as randomly as well.  I am guessing the cause is the wave of forced Micro-peni$ "updates" that have been happening (and changing settings without asking...i hope class actions start soon); maybe they got something wrong(er), then fixed it??!!??!!

I'll mark this as "limbo" as it wasn't solved...it just is working again.

Edited by miicar
context and grammer

  • 2 months later...
  • Author
On 10/19/2023 at 9:48 AM, miicar said:

I'll mark this as "limbo" as it wasn't solved...it just is working again.

 The problem is back...I upgraded the Video card from AMD to NVIDIA and now the lockup at login, while the KB/M is active, issue has attacked me again!

 


Windows is now popping a BSOD with an "WDF_VIOLATION" as the error, the moment i add the Logitech Dongle via HotPlug...PLEASE HELP ME!!
I've attached the DIAG (yes, i know i have some SAS controller issues...stupid supermicro x16 max drives on the onboard HBA has me using old HBA's as Band-Aids)

elmstorage-diagnostics-20231230-1123.zip

 

UPDATE: after trying a couple different USB ports, It seems the USB3 port doesn't cause a crash, (not yet at least) but the USB2 does...still want to figure out why this seems to randomly happen.

Edited by miicar
added diag info

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