Hi,

 

I had a really stable 6.11.5 server, but something went wrong since I upgraded the server and I cannot figure it what. Hope you can help.

 

Since then, I downgraded the server back to 6.11.5 but the issues are still there, I guess some configuration was modified since the upgrade and it´s still there.

 

Somethings I tried: 

 

When running the server on safe mode, everything works without crashes, and also works fine if it´s in normal mode with no plugins installed, but when I install plugins (I only had some dynamics popular plugins) the server crashes and reboots after a few hours. I tried uninstalling diferent plugins but I doesn´t seem to be a sole culprit (also notice that those plugins worked ok before the upgrade.

 

The syslog server (attached) doesn´t seem to show any relevant around the crash times (that I´m aware of)

 

I´d really appreciate if someone could help me out. I took a flash backup before the upgrade, so maybe we can revert the changes, but I´d like some input to avoid making the problem worse.

 

Last crash was on the 10th of October at 8:47PM. I uninstalled all the plugins (besides Community applications) and it´s been stable since then.

 

Thanks in advance.   

syslog.log

If reverting didn't help it suggests the update wasn't the problem, and since there's nothing relevant logged it could be a hardware issue that coincided with the initial upgrade, one thing you can try is to boot the server in safe mode with all docker/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one. 

Thanks for the quick answer. 

 

I successfully managed to run the server on safe mode for several days. I also managed to run the server on normal mode with no plugins installed.

 

The problem happens after I installed some plugins, It seems that several plugins can cause the problem as I installed some individually and crashed the server. There are no new plugins that weren´t there before the upgrade. That´s why I think there may be some configuration changes in the server that happened during the upgrade.

 

Note that I didn´t restore the backup. I downgraded the server. That´s why I think that restoring the backup could work, but I don´t know if overwriting the contents on the Flash USB is enough.

 

Thanks

 

 

 

 

Edited October 16, 20232 yr by wide-ranging-lecture5669

Just downgrading should make everything work as it was, but if you want to try restoring the backup, you just need to restore the complete /config folder.