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Help me troubleshoot freezing problem

hunter69
in General Support (V5 and Older)

Featured Replies

I recently upgraded from unraid 4.5.6 to 4.7, then 5.0 beta 12a.  I store dvd's and blurays on my unraid server.  Since upgrading the server I have been experiencing freezing while watching blurays.  My network is a gigabit network.  I have seen freezing only while watching blurays and only since upgrading to 5.0 beta 12a.  When I am experiencing the freezing nothing else/no one else is doing anything with unraid or my Lan.

 

The blurays are ripped to a standard bluray file structure.  I am looking for suggestions as to how to troubleshoot this issue to determine why it is freezing.  I am not sure where I would look in unraid so I can determine what is going on.

 

Thanks for any help

  • Quote

    I recently upgraded from unraid 4.5.6 to 4.7, then 5.0 beta 12a.  I store dvd's and blurays on my unraid server.  Since upgrading the server I have been experiencing freezing while watching blurays.  My network is a gigabit network.  I have seen freezing only while watching blurays and only since upgrading to 5.0 beta 12a.  When I am experiencing the freezing nothing else/no one else is doing anything with unraid or my Lan.

     

    The blurays are ripped to a standard bluray file structure.  I am looking for suggestions as to how to troubleshoot this issue to determine why it is freezing.  I am not sure where I would look in unraid so I can determine what is going on.

     

    Thanks for any help

    You gave us almost no information.  Please list your hardware and setup.  Also please post a syslog

  • Quote
    • Author

    Sorry for the lack of information.  Here is my hardware:

     

       

       1 x SUPERMICRO MBD-X8SIL-F-O Xeon X3400 / L3400 / Core i3 series Dual LAN Micro ATX Server Board w/ Remote Management

       1 x CORSAIR Enthusiast Series CMPSU-650TX 650W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS Certified Active PFC Compatible with Core i7 Power Supply

       1 x Intel Core i3-530 Clarkdale 2.93GHz LGA 1156 73W Dual-Core Desktop Processor BX80616I3530

       1 x Kingston 2GB 240-Pin DDR3 SDRAM DDR3 1333 ECC Unbuffered Server Memory Model KVR1333D3E9S/2G

       1 x SanDisk Cruzer Micro 2GB Flash Drive (USB2.0 Portable) Model SDCZ6-2048-A11

       5 x Western Digital Caviar Green WD20EARS 2TB SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

    I stream movies using sagetv hd200/hd300.  I have gigabit switches.  What I am looking for is what to look at on the unraid server to assist me in determining what is causing the freezing, while the movie is freezing.  I have not experienced freezing before upgrading my unraid server.

     

    Syslog

     

    <="" img="">

     

    Tower

    Movie Machine

     

    unRAID Server Pro

    version: 5.0-beta12a

    Main

    Shares

    Users

    Settings

    Utils

     

    System Log

     

    Sep 17 04:40:01 Tower syslogd 1.4.1: restart.

    Sep 17 04:41:16 Tower cnid_dbd[17104]: Set syslog logging to level: LOG_NOTE

    Sep 17 04:51:23 Tower kernel: mdcmd (71): spindown 1

    Sep 17 04:51:24 Tower kernel: mdcmd (72): spindown 2

    Sep 17 04:51:24 Tower kernel: mdcmd (73): spindown 3

    Sep 17 05:41:15 Tower cnid_dbd[19634]: Set syslog logging to level: LOG_NOTE

    Sep 17 06:41:16 Tower cnid_dbd[22171]: Set syslog logging to level: LOG_NOTE

    Sep 17 07:41:15 Tower cnid_dbd[24700]: Set syslog logging to level: LOG_NOTE

    Sep 17 08:00:55 Tower kernel: mdcmd (74): spindown 2

    Sep 17 08:01:06 Tower kernel: mdcmd (75): spindown 3

    Sep 17 08:41:15 Tower cnid_dbd[27229]: Set syslog logging to level: LOG_NOTE

    Sep 17 09:41:14 Tower cnid_dbd[29759]: Set syslog logging to level: LOG_NOTE

    Sep 17 10:41:14 Tower cnid_dbd[32296]: Set syslog logging to level: LOG_NOTE

    Sep 17 11:41:15 Tower cnid_dbd[2424]: Set syslog logging to level: LOG_NOTE

    Sep 17 11:43:11 Tower afpd[5876]: afp_alarm: reconnect timer expired, goodbye

    Sep 17 12:41:14 Tower cnid_dbd[4963]: Set syslog logging to level: LOG_NOTE

    Sep 17 13:41:14 Tower cnid_dbd[7492]: Set syslog logging to level: LOG_NOTE

    Sep 17 13:50:58 Tower afpd[12295]: afp_alarm: reconnect timer expired, goodbye

    Sep 17 13:51:28 Tower afpd[12340]: afp_alarm: reconnect timer expired, goodbye

    Sep 17 14:41:14 Tower cnid_dbd[10024]: Set syslog logging to level: LOG_NOTE

    Sep 17 15:41:14 Tower cnid_dbd[12560]: Set syslog logging to level: LOG_NOTE

    Sep 17 16:41:15 Tower cnid_dbd[15096]: Set syslog logging to level: LOG_NOTE

    Sep 17 17:41:13 Tower cnid_dbd[17626]: Set syslog logging to level: LOG_NOTE

    Sep 17 18:41:51 Tower kernel: mdcmd (76): spindown 4

    Sep 17 18:45:24 Tower cnid_dbd[20342]: Set syslog logging to level: LOG_NOTE

    Sep 17 19:46:08 Tower kernel: mdcmd (77): spindown 4

    Sep 17 19:56:19 Tower kernel: mdcmd (78): spindown 0

    Sep 17 19:56:20 Tower kernel: mdcmd (79): spindown 5

    Sep 17 22:47:26 Tower kernel: mdcmd (80): spindown 4

    Sep 17 22:47:36 Tower kernel: mdcmd (81): spindown 1

    Sep 17 22:47:37 Tower kernel: mdcmd (82): spindown 2

    Sep 17 22:47:37 Tower kernel: mdcmd (83): spindown 3

    Sep 17 23:45:55 Tower kernel: mdcmd (84): spindown 5

    Sep 17 23:51:25 Tower kernel: mdcmd (85): spindown 3

    Sep 18 00:56:41 Tower kernel: mdcmd (86): spindown 3

    Sep 18 02:00:24 Tower kernel: mdcmd (87): spindown 1

    Sep 18 02:01:05 Tower kernel: mdcmd (88): spindown 0

    Sep 18 02:01:06 Tower kernel: mdcmd (89): spindown 5

    Sep 18 03:40:01 Tower logger: mover started

    Sep 18 03:40:01 Tower logger: moving Movies/

    Sep 18 03:40:01 Tower logger: ./Movies/sagetvbackup1.bkf

    Sep 18 03:40:01 Tower logger: .d..t...... ./

    Sep 18 03:40:01 Tower logger: .d..t...... Movies/

    Sep 18 03:40:01 Tower logger: >f+++++++++ Movies/sagetvbackup1.bkf

    Sep 18 03:47:01 Tower logger: ./Movies/

    Sep 18 03:47:01 Tower logger: .d..t...... Movies/

    Sep 18 03:47:01 Tower logger: moving XBMC Media/

    Sep 18 03:47:01 Tower logger: ./XBMC Media/Bill Hunter?\200\231s MacBook Pro.sparsebundle/.AppleDouble/com.apple.TimeMachine.MachineID.plist

    Sep 18 03:47:01 Tower logger: .d..t...... ./

    Sep 18 03:47:01 Tower logger: .d..t...... XBMC Media/

    Sep 18 03:47:01 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/

    Sep 18 03:47:01 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/.AppleDouble/

    Sep 18 03:47:01 Tower logger: >f+++++++++ XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/.AppleDouble/com.apple.TimeMachine.MachineID.plist

    Sep 18 03:47:01 Tower logger: ./XBMC Media/Bill Hunter?\200\231s MacBook Pro.sparsebundle/.AppleDouble

    Sep 18 03:47:01 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/.AppleDouble/

    Sep 18 03:47:01 Tower logger: ./XBMC Media/Bill Hunter?\200\231s MacBook Pro.sparsebundle/com.apple.TimeMachine.MachineID.plist

    Sep 18 03:47:01 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/

    Sep 18 03:47:01 Tower logger: >f+++++++++ XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/com.apple.TimeMachine.MachineID.plist

    Sep 18 03:47:02 Tower logger: ./XBMC Media/Bill Hunter?\200\231s MacBook Pro.sparsebundle

    Sep 18 03:47:02 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/

    Sep 18 03:47:02 Tower logger: ./XBMC Media/.AppleDB

    Sep 18 03:47:02 Tower logger: .d..t...... XBMC Media/

    Sep 18 03:47:02 Tower logger: .d..t...... XBMC Media/.AppleDB/

    Sep 18 03:47:02 Tower logger: ./XBMC Media/

    Sep 18 03:47:02 Tower logger: mover finished

    Sep 18 04:47:16 Tower kernel: mdcmd (90): spindown 1

    Sep 18 04:47:17 Tower kernel: mdcmd (91): spindown 4

    Sep 18 04:47:57 Tower kernel: mdcmd (92): spindown 0

    Sep 18 04:47:58 Tower kernel: mdcmd (93): spindown 5

    Sep 18 11:15:32 Tower afpd[29480]: dsi_stream_read: len:0, unexpected EOF

    Sep 18 11:15:33 Tower cnid_dbd[29572]: Set syslog logging to level: LOG_NOTE

    Sep 18 12:16:18 Tower kernel: mdcmd (94): spindown 4

    Sep 18 12:17:34 Tower cnid_dbd[32186]: Set syslog logging to level: LOG_NOTE

    Sep 18 13:18:12 Tower kernel: mdcmd (95): spindown 4

    Sep 18 13:30:43 Tower kernel: mdcmd (96): spindown 0

    Sep 18 13:30:44 Tower kernel: mdcmd (97): spindown 5

    Sep 18 18:34:58 Tower kernel: mdcmd (98): spindown 1

    Sep 18 21:13:41 Tower cnid_dbd[22299]: Set syslog logging to level: LOG_NOTE

    Sep 18 21:16:12 Tower afpd[29480]: afp_alarm: reconnect timer expired, goodbye

    Sep 18 22:14:25 Tower kernel: mdcmd (99): spindown 4

    Sep 18 22:26:36 Tower kernel: mdcmd (100): spindown 0

    Sep 18 22:26:37 Tower kernel: mdcmd (101): spindown 5

    Sep 19 02:12:05 Tower kernel: mdcmd (102): spindown 0

    Sep 19 02:51:08 Tower kernel: mdcmd (103): spindown 5

    Sep 19 02:51:19 Tower kernel: mdcmd (104): spindown 2

    Sep 19 02:51:19 Tower kernel: mdcmd (105): spindown 3

    Sep 19 02:51:19 Tower kernel: mdcmd (106): spindown 4

    Sep 19 02:51:30 Tower kernel: mdcmd (107): spindown 1

    Sep 19 03:40:01 Tower logger: mover started

    Sep 19 03:40:01 Tower logger: moving Movies/

    Sep 19 03:40:01 Tower logger: ./Movies/

    Sep 19 03:40:01 Tower logger: .d..t...... ./

    Sep 19 03:40:01 Tower logger: .d..t...... Movies/

    Sep 19 03:40:01 Tower logger: moving XBMC Media/

    Sep 19 03:40:01 Tower logger: ./XBMC Media/Bill Hunter?\200\231s MacBook Pro.sparsebundle/.AppleDouble/com.apple.TimeMachine.MachineID.plist

    Sep 19 03:40:01 Tower logger: .d..t...... ./

    Sep 19 03:40:01 Tower logger: .d..t...... XBMC Media/

    Sep 19 03:40:01 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/

    Sep 19 03:40:01 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/.AppleDouble/

    Sep 19 03:40:01 Tower logger: >f+++++++++ XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/.AppleDouble/com.apple.TimeMachine.MachineID.plist

    Sep 19 03:40:01 Tower logger: ./XBMC Media/Bill Hunter?\200\231s MacBook Pro.sparsebundle/.AppleDouble

    Sep 19 03:40:01 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/.AppleDouble/

    Sep 19 03:40:02 Tower logger: ./XBMC Media/Bill Hunter?\200\231s MacBook Pro.sparsebundle/com.apple.TimeMachine.MachineID.plist

    Sep 19 03:40:02 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/

    Sep 19 03:40:02 Tower logger: >f+++++++++ XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/com.apple.TimeMachine.MachineID.plist

    Sep 19 03:40:08 Tower logger: ./XBMC Media/Bill Hunter?\200\231s MacBook Pro.sparsebundle

    Sep 19 03:40:08 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/

    Sep 19 03:40:08 Tower logger: ./XBMC Media/.AppleDB

    Sep 19 03:40:08 Tower logger: .d..t...... XBMC Media/

    Sep 19 03:40:08 Tower logger: .d..t...... XBMC Media/.AppleDB/

    Sep 19 03:40:09 Tower logger: ./XBMC Media/

    Sep 19 03:40:09 Tower logger: .d..t...... XBMC Media/

    Sep 19 03:40:09 Tower logger: mover finished

    Sep 19 04:40:50 Tower kernel: mdcmd (108): spindown 1

    Sep 19 04:41:01 Tower kernel: mdcmd (109): spindown 0

    Sep 19 04:41:01 Tower kernel: mdcmd (110): spindown 4

    Sep 19 04:41:02 Tower kernel: mdcmd (111): spindown 5

    Sep 19 05:55:55 Tower afpd[11799]: dsi_stream_read: len:0, unexpected EOF

    Sep 19 05:55:55 Tower cnid_dbd[11883]: Set syslog logging to level: LOG_NOTE

    Sep 19 06:34:38 Tower cnid_dbd[13524]: Set syslog logging to level: LOG_NOTE

    Sep 19 07:35:20 Tower kernel: mdcmd (112): spindown 4

    Sep 19 07:47:22 Tower kernel: mdcmd (113): spindown 0

    Sep 19 07:47:22 Tower kernel: mdcmd (114): spindown 5

    Sep 19 15:56:35 Tower afpd[11799]: afp_alarm: reconnect timer expired, goodbye

    Sep 19 20:42:36 Tower cnid_dbd[16753]: Set syslog logging to level: LOG_NOTE

    Sep 19 21:08:18 Tower cnid_dbd[17849]: Set syslog logging to level: LOG_NOTE

    Sep 19 22:08:18 Tower cnid_dbd[21461]: Set syslog logging to level: LOG_NOTE

    Sep 19 23:08:59 Tower kernel: mdcmd (115): spindown 4

    Sep 19 23:20:41 Tower kernel: mdcmd (116): spindown 0

    Sep 19 23:20:41 Tower kernel: mdcmd (117): spindown 5

    Sep 20 02:00:51 Tower kernel: mdcmd (118): spindown 0

    Sep 20 02:06:12 Tower kernel: mdcmd (119): spindown 4

    Sep 20 02:06:32 Tower kernel: mdcmd (120): spindown 2

    Sep 20 02:06:42 Tower kernel: mdcmd (121): spindown 1

    Sep 20 02:06:43 Tower kernel: mdcmd (122): spindown 3

    Sep 20 02:06:44 Tower kernel: mdcmd (123): spindown 5

    Sep 20 03:40:01 Tower logger: mover started

    Sep 20 03:40:01 Tower logger: moving Movies/

    Sep 20 03:40:01 Tower logger: ./Movies/sagetvbackup1.bkf

    Sep 20 03:40:01 Tower logger: .d..t...... ./

    Sep 20 03:40:01 Tower logger: .d..t...... Movies/

    Sep 20 03:40:01 Tower logger: >f+++++++++ Movies/sagetvbackup1.bkf

    Sep 20 03:46:57 Tower logger: ./Movies/

    Sep 20 03:46:57 Tower logger: .d..t...... Movies/

    Sep 20 03:46:57 Tower logger: moving XBMC Media/

    Sep 20 03:46:57 Tower logger: ./XBMC Media/Bill Hunter?\200\231s MacBook Pro.sparsebundle/.AppleDouble/com.apple.TimeMachine.MachineID.plist

    Sep 20 03:46:57 Tower logger: .d..t...... ./

    Sep 20 03:46:57 Tower logger: .d..t...... XBMC Media/

    Sep 20 03:46:57 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/

    Sep 20 03:46:57 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/.AppleDouble/

    Sep 20 03:46:57 Tower logger: >f+++++++++ XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/.AppleDouble/com.apple.TimeMachine.MachineID.plist

    Sep 20 03:46:57 Tower logger: ./XBMC Media/Bill Hunter?\200\231s MacBook Pro.sparsebundle/.AppleDouble

    Sep 20 03:46:57 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/.AppleDouble/

    Sep 20 03:46:57 Tower logger: ./XBMC Media/Bill Hunter?\200\231s MacBook Pro.sparsebundle/com.apple.TimeMachine.MachineID.plist

    Sep 20 03:46:57 Tower logger: .d..t...... XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/

    Sep 20 03:46:57 Tower logger: >f+++++++++ XBMC Media/Bill Hunter\#342\#200\#231s MacBook Pro.sparsebundle/com.apple.TimeMachine.MachineID.plist

    Sep 20 03:46:57 Tower logger: ./XBMC Media/Bill Hunter?\200\231s MacBook Pro.sparsebundle

    Sep 20 03:46:57 Tower logger: ./XBMC Media/.AppleDB

    Sep 20 03:46:57 Tower logger: .d..t...... XBMC Media/

    Sep 20 03:46:57 Tower logger: .d..t...... XBMC Media/.AppleDB/

    Sep 20 03:46:57 Tower logger: ./XBMC Media/

    Sep 20 03:46:57 Tower logger: mover finished

    Sep 20 04:45:33 Tower afpd[5712]: dsi_stream_read: len:0, unexpected EOF

    Sep 20 04:45:33 Tower cnid_dbd[5796]: Set syslog logging to level: LOG_NOTE

    Sep 20 05:10:33 Tower kernel: mdcmd (124): spindown 1

    Sep 20 05:10:44 Tower kernel: mdcmd (125): spindown 2

    Sep 20 05:10:44 Tower kernel: mdcmd (126): spindown 3

    Sep 20 05:36:48 Tower cnid_dbd[7960]: Set syslog logging to level: LOG_NOTE

    Sep 20 06:45:30 Tower afpd[10769]: dsi_stream_read: len:0, unexpected EOF

    Sep 20 06:45:30 Tower cnid_dbd[10853]: Set syslog logging to level: LOG_NOTE

    Sep 20 07:58:13 Tower kernel: mdcmd (127): spindown 0

    Sep 20 08:35:37 Tower kernel: mdcmd (128): spindown 4

    Sep 20 08:35:47 Tower kernel: mdcmd (129): spindown 1

    Sep 20 08:35:48 Tower kernel: mdcmd (130): spindown 2

    Sep 20 08:35:49 Tower kernel: mdcmd (131): spindown 3

    Sep 20 08:35:49 Tower kernel: mdcmd (132): spindown 5

    Sep 20 10:42:41 Tower kernel: mdcmd (133): spindown 2

    Sep 20 10:42:51 Tower kernel: mdcmd (134): spindown 3

     

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  • Quote
    • Author

    So I want to revert my server back to 4.7 and see if the issue goes away.  When I did the upgrade I performed a backup of the flash drive (as defined in the upgrade instructions).  Do I need to perform any other steps other than replacing the contents of the flash drive??

     

    Thanks for any help

  • Quote

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    This topic is now archived and is closed to further replies.

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