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Can't register my new usb flash key

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Hello,

 

I can't register my new usb flask key.... ( second flash drive crashed in a month... bad luck)

 

GUID to be blacklisted
Ending In: 1232324324G1

 

New GUID
Ending In: 269816532819

Error: {"message":"Request failed with status code 403","data":{"error":"Cannot transfer GUID because you've already transferred 2 times in the past year. Please contact support for assistance."}}

 

My account  : couvertier.charles(at}gmail.com

 

My array is stopped and i need my server... i contracted the support and waiting a response...

 

Any help here ?

 

Thanks

 

Edited by complementary-flasher1924

Solved by JorgeB

  • Community Expert
33 minutes ago, complementary-flasher1924 said:

Any help here ?

 

33 minutes ago, complementary-flasher1924 said:

Please contact support for assistance

You need to contact support with the complete GUID for the new flash drive, only they can transfer the key.

  • Author

Thanks for you  response... I post them the complete GUID.... any idea for the respnse delay ?

 

Thanks

  • Community Expert
  • Solution

Shouldn't take long.

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