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[Support] - Unifi-Controller: Unifi. Unraid. Reborn.

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  • Author
4 hours ago, vw-kombi said:

I jumped up to this later version also - not by accident but by design - changing tags to suit.  

Is there anything specific to look out for in the release ?  As to why it was not yet supported ?

All seems to be working for my limited stuff (USG, 2 x AP, 1 x 8port switch and 2 x flex).

No it was luckily a very minor update so unlikely to cause a problem. Of course it is supported now due to the error our side if you have any issues. 

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  • 8.0.28 has failed testing and will not be promoted to an unraid tag and will be skipped.

  • PeteAsking
    PeteAsking

    8.3.32-unraid tag is tested and available for home users in production.

  • Yeah not sure what is happening with Linuxserver.io or their images. I switched to binhex for everything.   As he didnt have a unifi docker I had to make one with 11notes. 11notes has docker

Posted Images

Looking to get into the Unifi game will this docker work with a brand new 

Gateway Max UXG-Max?  I am pretty good with unraid and dockers.

34 minutes ago, stevemobs said:

Looking to get into the Unifi game will this docker work with a brand new 

Gateway Max UXG-Max?  I am pretty good with unraid and dockers.

Don't see why not.  I used it with the UXG-Lite with no issues at all.

Hi. The app has been working well for me but all of sudden it won't start and seeing the below in the logs. Anyone know what might be going on?

 

# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x000014ca88aefdcd, pid=1, tid=12
#
# JRE version:  (17.0.10+7) (build )
# Java VM: OpenJDK 64-Bit Server VM (17.0.10+7-Ubuntu-120.04.1, mixed mode, sharing, tiered, compressed oops, compressed class ptrs, parallel gc, linux-amd64)
# Problematic frame:
# C  [libc.so.6+0x93dcd]
#
# No core dump will be written. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /usr/lib/unifi/hs_err_pid1.log
#

 

  • Author
12 minutes ago, andyd said:

Hi. The app has been working well for me but all of sudden it won't start and seeing the below in the logs. Anyone know what might be going on?

 

# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x000014ca88aefdcd, pid=1, tid=12
#
# JRE version:  (17.0.10+7) (build )
# Java VM: OpenJDK 64-Bit Server VM (17.0.10+7-Ubuntu-120.04.1, mixed mode, sharing, tiered, compressed oops, compressed class ptrs, parallel gc, linux-amd64)
# Problematic frame:
# C  [libc.so.6+0x93dcd]
#
# No core dump will be written. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /usr/lib/unifi/hs_err_pid1.log
#

 

Strange, can you click on the docker and then click logs an post any output?

40 minutes ago, PeteAsking said:

Strange, can you click on the docker and then click logs an post any output?

That is actually the output. The docker will not start up

31 minutes ago, andyd said:

That is actually the output. The docker will not start up

You ran out of ram / memory.

What is you docker setting for java ram?
image.thumb.png.f77b1b3a22564f7991dab6c9b4869df6.png

image.thumb.png.9a1750dfdcd541b3d410590a686c5c11.png

Also what is you container tag?

I would have you drop the ram requirement to the bare min.

https://help.ui.com/hc/en-us/articles/360012282453-Self-Hosting-a-UniFi-Network-Server

Per unifi 2 GB is min spec: RAM: 2GB.

under extra parameter st to 2G no 8G. 4G is preferred.

In template, set Mem_Limit to 2048.

This will force set 2GB to the docker for this application.

Edited by bmartino1

3 hours ago, bmartino1 said:

You ran out of ram / memory.

What is you docker setting for java ram?
image.thumb.png.f77b1b3a22564f7991dab6c9b4869df6.png

image.thumb.png.9a1750dfdcd541b3d410590a686c5c11.png

Also what is you container tag?

I would have you drop the ram requirement to the bare min.

https://help.ui.com/hc/en-us/articles/360012282453-Self-Hosting-a-UniFi-Network-Server

Per unifi 2 GB is min spec: RAM: 2GB.

under extra parameter st to 2G no 8G. 4G is preferred.

In template, set Mem_Limit to 2048.

This will force set 2GB to the docker for this application.

 

It's ...

 

11notes/unifi:8.1.113-unraid

 

And the values are the default ones - 2048 for startup and 4096 for limit

 

Are you saying that MEM_LIMIT and MEM_STARTUP should both be 2048?

 

And for Extra Parameters, set this to 8GB? What config type is that?

Edited by andyd

  • Author
1 hour ago, andyd said:

 

It's ...

 

11notes/unifi:8.1.113-unraid

 

And the values are the default ones - 2048 for startup and 4096 for limit

 

Are you saying that MEM_LIMIT and MEM_STARTUP should both be 2048?

 

And for Extra Parameters, set this to 8GB? What config type is that?

It seems like unraid is killing the docker. Check you didnt run out of ram globally. Test by stopping all VM’s and All dockers and starting only this one. If it starts then you have some issue above the container you must resolve. 

If you have the extra parameter, which is in the current template for downloading from the community app store. The extra parameter is set to 8 GB which is a pinning parameter you would want to lower that.

Yes I would recommend lowing the other 2 to 2 GB. Then try again.

19 hours ago, PeteAsking said:

It seems like unraid is killing the docker. Check you didnt run out of ram globally. Test by stopping all VM’s and All dockers and starting only this one. If it starts then you have some issue above the container you must resolve. 

 

Globally as in the amount of RAM I have installed on the server? I have 48GB - it's never above half that. Didn't have any VMs running at the time either. I'll check though what's going on with usage.

 

18 hours ago, bmartino1 said:

If you have the extra parameter, which is in the current template for downloading from the community app store. The extra parameter is set to 8 GB which is a pinning parameter you would want to lower that.

Yes I would recommend lowing the other 2 to 2 GB. Then try again.

Ok I'll see about getting the latest template

  • Author
1 hour ago, andyd said:

 

Globally as in the amount of RAM I have installed on the server? I have 48GB - it's never above half that. Didn't have any VMs running at the time either. I'll check though what's going on with usage.

 

Ok I'll see about getting the latest template

Ok let us know :)

As a follow up to the memory issue I was having the other day...

 

I lowered the limit to 2048 and set extra parameters to 4GB

 

But ever since adding the container my server has been experiencing issues with Docker. Obviously it could be coincidental but hard to ignore.

 

1. I saw in a comment that the container should be on bridge network - I had it on a custom network ... does it need to be bridge?

 

2. I see port 1900 is being used by Plex again - should I remap the Unifi controller to another port like 1901?

  • Author
7 hours ago, andyd said:

As a follow up to the memory issue I was having the other day...

 

I lowered the limit to 2048 and set extra parameters to 4GB

 

But ever since adding the container my server has been experiencing issues with Docker. Obviously it could be coincidental but hard to ignore.

 

1. I saw in a comment that the container should be on bridge network - I had it on a custom network ... does it need to be bridge?

 

2. I see port 1900 is being used by Plex again - should I remap the Unifi controller to another port like 1901?

Test by stopping all dockers except the Unifi one. If the issues go away then you have some sort of conflict. This troubleshooting step is mandatory if you want to get to the bottom of it. 

Yeah I’ll try that but since the issues don’t manifest till a few days later I’m thinking it makes sense to ensure setup is correct. 
 

should I be changing the port? Network doesn’t matter?

  • Author
2 hours ago, andyd said:

Yeah I’ll try that but since the issues don’t manifest till a few days later I’m thinking it makes sense to ensure setup is correct. 
 

should I be changing the port? Network doesn’t matter?

A custom network should be fine so long as you are not running into the docker macvlan issues unraid have been trying to fix. I’m personally not affected so can’t tell you much about that. 

Hello,

sorry if I ask so boldly. I just have no idea what I am doing wrong.

So I set this up with the 11notes/unifi:8.1.127-unraid tag and everything else standard except the network type which is br0 with a defined IP adress.

When I check the log I see this
 

{"time":"2024-05-09T20:06:12.000Z","type":"INF","msg":"starting unifi controller"}


And when I try to access the webUI I get the following message on the page
 

Bad Request
This combination of host and port requires TLS.


Does anybody know what I'm doing wrong?

Thank you in advance.

  • Author
5 minutes ago, Heciruam said:

Hello,

sorry if I ask so boldly. I just have no idea what I am doing wrong.

So I set this up with the 11notes/unifi:8.1.127-unraid tag and everything else standard except the network type which is br0 with a defined IP adress.

When I check the log I see this
 

{"time":"2024-05-09T20:06:12.000Z","type":"INF","msg":"starting unifi controller"}


And when I try to access the webUI I get the following message on the page
 

Bad Request
This combination of host and port requires TLS.


Does anybody know what I'm doing wrong?

Thank you in advance.

Put https:// in front of the address

 

eg:

 

https://IPADDRESS:8443

34 minutes ago, PeteAsking said:

Put https:// in front of the address

 

eg:

 

https://IPADDRESS:8443

Wow. That was embarrassing. Thanks!

  • 2 weeks later...

When restoring from backup on unifi:8.1.127-unraid no users seem to migrate which does not allow me to login.

 

mongo --port 27117 ace --eval "db.admin.find().forEach(printjson);" shows no admin users. I remember my password fine for the local login, but nothing seems to work. Ideas?

  • Author
2 hours ago, Dynamiteboy said:

When restoring from backup on unifi:8.1.127-unraid no users seem to migrate which does not allow me to login.

 

mongo --port 27117 ace --eval "db.admin.find().forEach(printjson);" shows no admin users. I remember my password fine for the local login, but nothing seems to work. Ideas?

Did you not have the ‘Sync Local Admins with SSO’ option ticked?

9 minutes ago, PeteAsking said:

Did you not have the ‘Sync Local Admins with SSO’ option ticked?

Where is that option? and should it be ticked or unticked? I had a local account setup under the owner account. I even created a separate "unraid" admin account for testing and neither are allowing me to login.

 

 

Screenshot 2024-05-22 153802.png

Screenshot 2024-05-22 153925.png

Edited by Dynamiteboy

  • Author
29 minutes ago, Dynamiteboy said:

Where is that option? and should it be ticked or unticked? I had a local account setup under the owner account. I even created a separate "unraid" admin account for testing and neither are allowing me to login.

 

 

Screenshot 2024-05-22 153802.png

Screenshot 2024-05-22 153925.png

How did you create the backup?

4 hours ago, PeteAsking said:

How did you create the backup?

Download from within the Unifi Network App

Screenshot 2024-05-22 204259.png

  • Author
9 minutes ago, Dynamiteboy said:

Download from within the Unifi Network App

Screenshot 2024-05-22 204259.png

It seems this is a common issue with the Unifi controller. Here is an example here: https://community.ui.com/questions/Logins-not-working-after-restoring-backup-to-new-machine/023647bc-2953-421f-ac05-4a19072d702c


under legacy interface can you go to settings and then ‘admins’ and review the list of admins there and possible create a new one. Under the modern interface the sso option that links your unifi account on their website to your local deployment is under system - advanced and allows you to remote manage it at https://unifi.ui.com


you can try enabling this also and seeing what happens after a restore. 
 

let me know after doing some troubleshooting like this. 

 

 

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