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Can't get a new key after USB upgrade - Connect can't install... help server is down now :(

live4soccer7
in General Support

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I am updating my usb drive because it was only 1GB and I could not update unraid. I backed it up and formatted the new usb drive with the USB creator tool. I then installed it and followed the guide by unraid for this process.

 

I am at the point where I need to replace the key. There is no option to get an email with the new key. It says I have to install "Connect", but I can't install connect due to the links not being good.

 

image.thumb.png.1f704ddb5091e30bf9a2d7d42d9329d5.png

 

As shown below, I can't just request a new key.

image.thumb.png.2a1807437ce1b0bb530b5f1cf60baf07.png

 

You can see I can't request an email for a new key.

image.thumb.png.6686e474bce74d52b9d3a0265adabc20.png

 

What am I to do?

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    • Solved by JorgeB

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    Thank you. I have done so and they have resolved my issue.

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