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Failed to load preferences at /config/Plex Media Server/Preferences.xml

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Hi All!

 

I am having a problem with my Plex Media Server that seems to be somewhat common from what I am seeing in other threads, however I am not able to resolve my issue.  I had a power outtage that upon rebooting cause me to get this error in the binhex-plexpass docker logs.

 

 

https://hub.docker.com/u/binhex/

2023-11-21 13:14:10.416369 [info] Host is running unRAID
2023-11-21 13:14:10.454921 [info] System information Linux BrentSERVER 5.10.28-Unraid #1 SMP Wed Apr 7 08:23:18 PDT 2021 x86_64 GNU/Linux
2023-11-21 13:14:10.500240 [info] PUID defined as '99'
2023-11-21 13:14:10.612719 [info] PGID defined as '100'
2023-11-21 13:14:10.710570 [info] UMASK defined as '000'
2023-11-21 13:14:10.756777 [info] Permissions already set for '/config'
2023-11-21 13:14:10.818376 [info] Deleting files in /tmp (non recursive)...
2023-11-21 13:14:10.872257 [info] TRANS_DIR defined as '/config/transcode'
2023-11-21 13:14:10.982042 [info] Starting Supervisor...
2023-11-21 13:14:11,501 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2023-11-21 13:14:11,501 INFO Set uid to user 0 succeeded
2023-11-21 13:14:11,506 INFO supervisord started with pid 7
2023-11-21 13:14:12,510 INFO spawned: 'plexmediaserver' with pid 54
2023-11-21 13:14:12,511 INFO reaped unknown pid 8 (exit status 0)
2023-11-21 13:14:12,845 DEBG 'plexmediaserver' stderr output:
Failed to load preferences at /config/Plex Media Server/Preferences.xml

2023-11-21 13:14:13,847 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2023-11-21 13:14:14,844 DEBG 'plexmediaserver' stderr output:
Failed to load preferences at /config/Plex Media Server/Preferences.xml

 

I have removed the docker and reinstalled several times and rebooted and reset network settings and no go.  Can someone assist in helping me trouble shoot?

  • Community Expert

You can go directly to the correct support thread for this docker by clicking its icon in your Unraid webUI and selecting Support.

  • Author

Thank you for that!  I will try there

 

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