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UPGRADE TO PLUS BUT NOTHING UPGRADE

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Hi, I just upgrade to plus plan but my server is still on Basic and unraid already deduct the money from my card.

 

image.thumb.png.1549ff17f3b1709f71fc8ab3c02051a9.png

have you put the new licence file into the config folder on the flash drive and also rebooted to activate it?

  • Author
2 minutes ago, itimpi said:

have you put the new licence file into the config folder on the flash drive and also rebooted to activate it?

Didn't get any license. When I click payment from unraid website, it judt take me up to fill up card details back and when I check my card, they already deduct the money from it. 

11 minutes ago, akhisyahmi said:

Didn't get any license. When I click payment from unraid website, it judt take me up to fill up card details back and when I check my card, they already deduct the money from it. 

I suggest that you contact support then as they should be able to sort things out for you.   They tend to be reasonably responsive even at weekends.

  • Author
5 hours ago, itimpi said:

I suggest that you contact support then as they should be able to sort things out for you.

Ya thank you I already in contact with them. 

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