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No Trial Key due to "Your time or date is incorrect, please update it or enable NTP" - but time is ok

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Hi,

 

trying to install a new Unraid Server. USB-Stick burnt fine, unraid booting, all ok until I try to activate the Trial license.  Error message "Your time or date is incorrect, please update it or enable NTP".

 

BIOS clock is set to UTC., Unraid showing the correct time (CET), NTPs are working fine. 

 

Tried different time zones, but no change.

Tried different USB-Sticks from Samsung, Kingston and SanDisk, but no change. 

Intenet access working fine, I can install the CA plugin and see all apps.

Tried several browsers, no change.

 

In the registration part it shows me the GUID of the sticks. If I press "Start Trial"  there, the button turns white and nothing happens. After some minutes it turns back to Orange.

 

This issue seem to happen very often. Have read countless posts in various forums with the same issue, but didn t find a hint that helped.

 

Any idea what I can do more instead of keep on using TrueNAS?

 

Appreciate your assistance.

 

thx n brgds...Tom

 

Solved by Yeti.FRO

  • Community Expert

What do these two lines actually read?  (Screenshot would be nice...)

image.thumb.png.e0813a61c608cb200f22d73931d36936.png

 

And are you actually located in the Time zone you have selected?

  • Community Expert

Also run the following command in the Terminal window (The     >_     icon on the right side of the toolbar):

 

hwclock

 

You should get something like this:

image.png.f89acf376ecb205924ad4298cfff801b.png

 

 

  • Author
  • Solution

@Frank1940: Thx for the assistance.  Current date/time, TimeZone and hwclock all show the correc values.  BIOS clock in UTC and current time & time zone correctly show CET.

 

However, I found the solution few minutes ago.  Booted in GUI Mode and there I could register. Even when setting time/zone wrong, you can register in the GUI... 

 

Reminds me of the old times when many games often were not running or crashing due to their copy protection....

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