Hello guys,

 

maybe a few days ago my unraid USB must have died. Today I stumbled accross a full log partition and lots of squashFS erros. I shutdown the unraid system and tried to do some troubleshooting. Unfortunately the USB is complete garbage and I can not even access the device as gparted says: "error opening /dev/sdc: No such device or address."

I did make a backup a few months ago but I can't find it anywhere. Lessons learned for the next time... TL;DR: USB stick really dead, no backup, system already shut down -.-

Is there a way to transfer my license to a new device? Probably I have to contact support right?

As the data is stored on my disks I should be able to detect the parity aswell as the data disks, so my only concern is on how to get a new Unraid Stick ready.

 

Is there something I'm gonna lose because this happened?

 

Do you know your disk assignments? 

Hi trurl,

 

sorry for my late response. No I don't know my disk assignment. But I'm pretty sure I can recreate it. There is only one SSD for cache and only one parity disk, so I should be able to find it. Does this help me restore my system? Thanks for your help!

See here if you don't know which disk is parity:

 

https://docs.unraid.net/unraid-os/manual/changing-the-flash-device/#what-to-do-if-you-have-no-backup-and-do-not-know-your-disk-assignments

 

If you know and if it's single parity, the data disks can be assigned in any order and parity will remain valid.

 

 

Thank you guys for your help so far. 

The more severe problem is, that I cannot install unraid on another stick, because I have no backup of the stick and it is literally garbage.

Do you know if and how I can restore my license?
I can not remember if I have an account, but I have the invoice from 2022. Is this sufficient and can I contact the support?

Thank you!

Contact support from the registered email and send the invoice, that will be enough.