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BTRFS errors with HBA 9500-16i

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I cant seem to figure this one out. The HBA 9500-16i arrived with FW version 14.x which had so many read errors docker applications crashed so i spent 8 hours getting storcli to work properly and updated the fw to the latest 28.x. Now with the latest firmware i am still getting read errors however significantly fewer. does anyone know of a FW version for that card that is stable with urnaid?

read errors.JPG

PXL_20231213_014017828.MP.jpg

defcon-diagnostics-20231213-2041.zip

  • Community Expert

That's a pretty recent model, probably not many users using it yet.

 

Dec 13 20:11:19 DEFCON kernel: sd 1:0:1:0: Power-on or device reset occurred

 

These errors usually mean a power/connection issue.

  • Author
3 hours ago, JorgeB said:

That's a pretty recent model, probably not many users using it yet.

 

Dec 13 20:11:19 DEFCON kernel: sd 1:0:1:0: Power-on or device reset occurred

 

These errors usually mean a power/connection issue.

I have used 3 separate cable sets,  And the btrfs errors stayed the same. Although they aren't broadcom cables,  Everything I've read shows these cards are picky with cables when used with NVMe drives but no info yet on SATA. So it's probably a cable issue and not a card/driver/ firmware issue? The company that sold me the card has offered to send me another after I send this one back just to be sure but that is a bit of a hassle. 

  • Community Expert
42 minutes ago, GiesJarr779 said:

So it's probably a cable issue and not a card/driver/ firmware issue?

Difficult to say for sure, can just say that most of those errors on older LSI HBAs are usually power/connection issue.

  • Author
28 minutes ago, JorgeB said:

Difficult to say for sure, can just say that most of those errors on older LSI HBAs are usually power/connection issue.

Ok, thanks. I've ordered a 4th cable set. This time from a different vendor. That will be here this sunday and hopefully that's the issue. If not, I guess I'll be exchanging the card. 

  • Community Expert
6 minutes ago, GiesJarr779 said:

Ok, thanks. I've ordered a 4th cable set. This time from a different vendor. That will be here this sunday and hopefully that's the issue. If not, I guess I'll be exchanging the card. 

Do not forget the power side of the equation.   

  • Author
8 minutes ago, itimpi said:

Do not forget the power side of the equation.   

The 8 bay 2.5" drive cage has been in operation for 4 years. Using a 9207-8i when I swap the data cables back to the old mini-sas style for the 9207 all the errors go away. My assumption is that proves no power issues exist? 

  • 2 weeks later...
  • Author

I was able to confirm the HBA-9500-16i that i was using was indeed defective, im currently waiting for the replacement card to arrive and will update the post

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