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Unraid Server Crashing - Help appreciated

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Hi All,

 

Hoping for some help, as I'm experiencing server crashes every 24 hours or so.

I initially thought it was RAM issues, but memtest came up clean.

- Currently at a loss outside of major hardware rebuilds.

- Can't really downgrade to 6.11 as it breaks most apps.

 

Basic specs

Unraid: 6.12.6

CPU: 6700K (stock speeds)

RAM: 2 x 16GB (3200 stock speeds)

 

What I have tried so far:

1) Run the latest memtest86 overnight with 6 passes succeed (image attached)

- I can attempt a single stick of ram but I am assuming this is a good enough test.

2) Syslog server setup, with no apparent errors (attached) SYSLOG All-Messages-search-result.csv

3) Diagnostics are attached diagnostics-20231220-1455.zip

4) Booted up in CLI mode with a monitor attach to monitor standard out

5) Switched to ipvlan in Docker settings and forced upgrade/rebuilt all docker images

 

Any advice would be appreciated, let me know if I have missed something.

I do recall it was rock solid before 6.12, but it might be some bias there, the ipvlan fixes havent solved it.


Thanks,
 

 

Memtest results


signal-2023-12-20-145339_003.thumb.jpeg.ecec9c4c38f1623d66a5acd1c90a9a39.jpeg

 

 

Docker - ipvlan settings
 

image.thumb.png.4eb097496d852b1b20ea3e404d4c67c1.png

 

 

Standard output on the monitor attached to the unraid server:

- Apologies for the blur


signal-2023-12-20-145339_002.thumb.jpeg.ba670486cef66e4df2401f420b2ba5e0.jpeg

diagnostics-20231220-1455.zip SYSLOG All-Messages-search-result.csv

 

 

Edited by crunchynuts
Formatting easier to read

Solved by crunchynuts

  • Community Expert

Unfortunately there's nothing relevant logged, this usually points to a hardware issue, one thing you can try is to boot the server in safe mode with all docker/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one.

  • Community Expert

Still nothing relevant logged.

  • 1 month later...
  • Author
  • Solution

Following this one up incase it helps someone in the future.

- nothing useful from memtest/syslog/diagnostics

- did all the recommended 6.12.x tweaks.

- Removed all but 1 stick of RAM, seems to last longer but still crashes after about a week.

 

Noticed that when it did crash I could still SSH in and access the CLI, although it did not register and commands.

- I believe that when there were writes or reads to the flash under circumstances (unsure when unraid does this specifically). It would cause various system components to halt/and not respond (UI/docker/etc).. CLI was strangely accessible.

- Hard pressing the power button initiated a hard shutdown, and I noticed that Docker would take a long time to respond to a stop (docker is stored on flash)

- After a while the flash would stop detecting in the BIOS POST as a bootable drive.

- plugged into a windows machine and it was fine however this pointed to issues with the flash USB.

 

Decided to buy a brand new USB flash and reinstall latest 6.12.6 copied over the config folder.

- Chose not to restore backup incase there were other corrupt files

 

Reinstalled all RAM sticks and system is somewhat stable now for 3 days, use to crash daily.

If it makes it past 10 days then will consider it stable.

 

TLDR, check your flash if its more than a few years old, it's cheaper than checking other hardware components.

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