unknown error ,could it be cpu critical failure?

[ARMITAGEIII]

hello ,im just trying unraid in a asustor as6604T and after parity ended just checked the logs and saw these errors:

 

Dec 30 16:01:46 Luis kernel: smartctl[11724]: segfault at 0 ip 0000000000000000 sp 00007ffcaf177bd8 error 14 in smartctl[400000+4000] likely on CPU 2 (core 2, socket 0)
Dec 30 16:01:46 Luis kernel: Code: Unable to access opcode bytes at 0xffffffffffffffd6.
Dec 30 16:10:46 Luis unraid-api[13461]: ✔️ UNRAID API started successfully!
Dec 30 17:00:55 Luis unraid-api[23010]: ✔️ UNRAID API started successfully!
Dec 30 17:22:18 Luis kernel: smartctl[27042]: segfault at 0 ip 0000000000000000 sp 00007ffd92208a28 error 14 in smartctl[400000+4000] likely on CPU 2 (core 2, socket 0)
Dec 30 17:22:18 Luis kernel: Code: Unable to access opcode bytes at 0xffffffffffffffd6.
Dec 30 17:34:52 Luis kernel: smartctl[29311]: segfault at 0 ip 0000000000000000 sp 00007ffd12dc3bf8 error 14 in smartctl[400000+4000] likely on CPU 0 (core 0, socket 0)
Dec 30 17:34:52 Luis kernel: Code: Unable to access opcode bytes at 0xffffffffffffffd6.
Dec 30 18:02:05 Luis kernel: smartctl[1999]: segfault at 0 ip 0000000000000000 sp 00007ffd2e3ddcb8 error 14 in smartctl[400000+4000] likely on CPU 1 (core 1, socket 0)
Dec 30 18:02:05 Luis kernel: Code: Unable to access opcode bytes at 0xffffffffffffffd6.
Dec 30 18:29:52 Luis kernel: smartctl_type[7023]: segfault at 145907a00040 ip 00000000008a29c7 sp 00007ffc975352f8 error 4 in php[600000+3b3000] likely on CPU 3 (core 3, socket 0)
Dec 30 18:29:52 Luis kernel: Code: 1f 40 00 48 89 c7 e9 08 d4 ff ff 0f 1f 84 00 00 00 00 00 e9 eb d4 ff ff 66 66 2e 0f 1f 84 00 00 00 00 00 48 8b 05 a9 00 d8 00 <8b> 10 85 d2 0f 85 5b 16 d8 ff 48 89 fa 81 e2 ff ff 1f 00 74 4c 48
Dec 30 19:11:17 Luis unraid-api[14825]: ✔️ UNRAID API started successfully!
Dec 30 20:07:34 Luis kernel: smartctl[25328]: segfault at 0 ip 0000000000000000 sp 00007ffde8ad6c78 error 14 in smartctl[400000+4000] likely on CPU 0 (core 0, socket 0)

 

it seems like a core dump ,but im not sure ,also why are cpu errors with smartctl ? disks are HGST 3/4 TB units with 0 errors ,but this nas gave me random errors in every OS ive tried .

 

Hope someone can help me ,im pretty lost with the segfault errors...unRAIDServer-6.12.6-x86_64.zipunRAIDServer-6.12.6-x86_64.zip

luis-diagnostics-20231231-0133.zip

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Have you done memtest?

[ARMITAGEIII]

how many times?  yeah it always pass the four full test ,i also tested 1 memory 2 memory ,crucial ,and the stock one (which is the one inserted right now)

also tried single side ,double side etc.

 

if its a memory error im gonna lost it

 

it failed with asustor native OS ,with xpenology ,with truenas , with simple linux and windows installs and i guess unraid too now :(((

 

to be clear ,even with errors the machine dont seem to "crash" i just shut down cause its gonna be a backup offline server ,but im quite worried its really broken ,cause its out of warranty V_v

[ARMITAGEIII]

stupid question , could it be the nvme drive? or it has nothing to do with drives?? , i used a nvme from steamdeck (64GB)  to run the array on it ,but finally gonna remove it tomorrow , it should work cause its a nvme drive but... you never know

Edited December 31, 2023 by ARMITAGEIII
typo error

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Is the CPU cooling working well?

[ARMITAGEIII]

yep ,its a passive j4125 ,never went over 70ºC ,also the fan is thermo regulated by the cpu heatsink ,so yep ,no doubts there.

also bear in mind the machine has been powered on for almost 2  years give or take. its a cpu /chipset/motherboard failure?

[ARMITAGEIII]

i guess everyone is lost as i am my bad for buying crapsustor hardware .

 

 

If anyone is interested ,i swapped this asustor trash for a MoDT  erying chinese board with 3x nvme all of the populated and all of them full speed at the same time (dont share lanes) and i5 12500H cpu for less than 400$ and it work flawless out of the box, in a jonsbo N2 with a lian li psu and sata to nvme adapter +2nvme drives and 5*8 TB units.

 

same space as the asustor ,5 to 7 times the performance , same noise too.

 

Asustor just fails and thats all the good things about it XD

 

feel free to close the thread , sorry for bothering you all guys and girls

 

Merry Christmas