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activation key not working

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i had to put unraid on different USB, now when i try to activate it i receive 

Downloading ...
ERROR: 8

 

the key is on the drive

 

i did try to use Redeem Activation Code but i have no conde in my purchaise

  • Community Expert

If you don't have a copy of the key you need to contact support for a new URL, activation is first time only.

  • Author

I do have a copy of the key file, names unraid plus.key, is just not working on the new usb drive

  • Community Expert
8 minutes ago, Danuel said:

I do have a copy of the key file, names unraid plus.key, is just not working on the new usb drive

Did you put it into the ‘config’ folder on the flash drive before booting?

  • Author
Did you put it into the ‘config’ folder on the flash drive before booting?

Yes, i have copied the hole config folder into the new drive
  • Community Expert
8 hours ago, Danuel said:


Yes, i have copied the hole config folder into the new drive

If you did this and it is a new drive then you should be taken through the licence transfer process as the licence is tied to the drive for which it was initially licenced.

  • Author
2 minutes ago, itimpi said:

If you did this and it is a new drive then you should be taken through the licence transfer process as the licence is tied to the drive for which it was initially licenced.

i will try this again, maybe i did something wrong

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