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Unraid 6.12.6 Woes: Server Freezes

Featured Replies

Happy New Year, everyone!

For the last few weeks, I've been getting the short end of the Unraid stick!! It all started with the MOBO Bios update. I have had nothing but flawlessly working 6.11.5 up until a few weeks ago, when I decided to bring the BIOS firmware in line with the latest release. Well, that was the worst decision! I'd like to chase down random boot-up issues with Unraid, and I ended up replacing MOBO! Now, I am in the middle of upgrading my Parity drive to a larger one and then swapping a bad data drive. Every time I start a parity drive upgrade, Unraid keeps freezing to the point that only restarting or rebooting will make it work again. I've got a screen connected to the server, and even that becomes frozen, let alone trying to access the server over the local network! I've attached diganostic zip hoping someone will be able to help bring some sanity into this madness. 


Fixes I've tried so far without success,

1. Using a USB-C to RJ45 adapter (even tried multiple brands)

2. Different CAT6 cables

3. Docker NewOrk is already set as ipvlan
4. RTL8125 plugin (with the old MOBO)
5. Clean Unraid Setup

 

Please note that I swapped the old MOBO with the same make and model to make things a little less painful. I never had any issues with the old MOBO until I decided to do that dreadful bios upgrade!!

galaxy-diagnostics-20240101-1555.zip

Solved by ClutchAviator

  • Author

Here's the syslog just in case!

syslog

  • Author

Forgot to add, even SSH wont work! just times out when server freezes!!!

  • Author
2 minutes ago, trurl said:

 

I got Ryzen 5 7600x with 48GB DDR5. I thought the above mentioned issue only affected older gen Ryzen. Never had to deal with this in 6.11.5 on the same hardware!

  • Author

@trurl, I changed that Power Supply Idle Control to typical current idle. Fingers crossed

The syslog you posted is basically the same as the one already in your diagnostics except taken slightly later so includes a few extra lines.

 

Setup syslog server

  • Author

Is this all I need to do to get syslog going?

 

Screenshot 2024-01-01 at 4.54.53 PM.png

Yes.   That will result in the file being generated in the ‘logs’ folder on the flash drive.

 

  • Author

@trurl so far after changing that power idle setting, system has been stable and up n running with no connectivity lost for last 15 hours and counting!! 

  • Author

Update Jan 6, 24: Server decided to freeze again in the middle of 16tb disk pre-clear ops :(

Attached syslog for review @itimpi and @trurl.

syslog-previous

  • Author

No, I'vent. BTW, server just freeze up again. 

you should run memtest (on the boot menu)

  • Author

Alright, I'm on it!

  • Author

One more thing to note is that yesterday I installed an Iocrest SY-PEX40166 card to expand SATA ports. The system was solid, and I went through a 2 x 16TB and 1 x 18TB disk clear and data rebuild without issue. Suddenly, after installing SY-PEX40166 and adding 18TB and 2 SSD for cache pools, I went on to do the disk pre-clear, and the system started acting funny!

 

For now, I did ran Memtest and it has errors but also I took off SY-PEX40166 to see if that was what caused freeze-up!

I am having the same freezing issues and also trying to pin point what is causing it. It looks like we are not alone since there several members reporting on it. Super frustrating :(

  • 2 weeks later...
  • Author

Hello @trurl & @itimpi,

Seems like UNRAID gods arent pleased me with just yet and I am always running into the same issue!! My UNRAID freezing up saga continues...attached is the syslog for your reference. 

syslog syslog-previous

Did you run memtest? Docker image is corrupt and btrfs is detecting data corruption, also Radar keeps segfaulting.

On 1/6/2024 at 11:11 AM, ClutchAviator said:

I did ran Memtest and it has errors

Must have overlooked this.

 

You must not even attempt to run any computer unless memory is working perfectly. Everything goes through RAM. The OS and other executable code, your data, EVERYTHING.

 

The CPU can't do anything with anything until it is loaded into RAM.

  • Author
  • Solution

I ran the memtest and all of the RAM sticks failed!! Finally managed to get replacement sticks and so far the server has been stable like a rock! Seems like UNRAID gods are pleased with new RAM?!

  • 3 weeks later...
  • Author

Finally having a rock stable server after replacing all of the RAM sticks. Thank you @trurl and @JorgeB.

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