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Registration key / USB Flash GUID mismatch

Featured Replies

I'm having trouble activating my key

I started with flash A, configuring a trial, bought another Flash B and transferred from A to B. However, Flash B had failures. So I tried to go back to A, but I saw that it was blacklisted. I took a backup of Flash B and migrated it to flash C.

this in less than 2 months. I've been trying for support for a week now and nothing, I know we're in the holiday season.

I have the server stopped in this image.

image.png.def4e4e40c8056a96939b1d2f27edf3a.png

 

 

It looks like I've exceeded the 1 year transfer limit

Solved by JorgeB

  • Community Expert

When you contact support you should get an automatic acknowledgement that they received your query.   If not then it did not get through and you need to try again.

  • Author
13 hours ago, Erik Manzato said:

I've been trying for support for a week now and nothing

 

I've already sent it 4 times

  • Community Expert
2 minutes ago, Erik Manzato said:

 

I've already sent it 4 times

Did you get the automated response for any of them?

  • Author
13 hours ago, Erik Manzato said:

I've been trying for support for a week now and nothing

 

I've already sent it 4 times

photo_2024-01-05_09-38-23.jpg

  • Community Expert
15 minutes ago, Erik Manzato said:

I've already sent it 4 times

And you've always got the automatic reply or just the last time?

  • Community Expert
  • Solution

OK, so if only now you got the reply then a ticket is now entered and you should get a reply soon.

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