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unable to change usb drive

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hello (again),

my usb just presumably died after few days (a not so new kingston dt 3.0) and now i already have to change it (with a super old usb 2.0 but lets not talk about all of this)

now i followed the instructions, at first I did wrong since I left the Trial, Plus and Basic and unraid was complaining that keys from a different guid were in the config folder 

now I do not have at all this Replace Key button ( https://docs.unraid.net/unraid-os/manual/changing-the-flash-device/ )

indeed thats all i have (see pic)

trying to recover it wont work neither Error: {"message":"Request failed with status code 403","data":{"error":"GUID '0781-5406-0878-*************' not found. Please contact support for assistance."}}

 

How can i finally change this drive? Thanks all

image.thumb.png.4e2967b3d2531c7722742de5449ac834.png

Solved by itimpi

  • Community Expert

Have you put the last key file you had into the ‘config’ folder on the flash drive?

  • Author
Just now, itimpi said:

Have you put the last key file you had into the ‘config’ folder on the flash drive?

I did at first but unraid was complaining that the key file was wrong and there was a mismatch, also no replace button appeared

  • Author

image.thumb.png.67624ee8d43691c1e3b00b35939803dc.png

i did place the keys back in the config folders and here it is the same error as before

Edited by mich2k

  • Community Expert
  • Solution
3 minutes ago, mich2k said:

did place the keys back in the config folders and here it is the same error as before

There should be only 1 key file (presumably the Plus key as the last one that was valid).

  • Author
3 minutes ago, itimpi said:

There should be only 1 key file (presumably the Plus key as the last one that was valid).

I cant believe this was the problem, thanks (yet i believe this should be stated somewhere in the docs or should be coded better into unraid being a bit more user proof)

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