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Transfer License to New Flash Ineligible

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Hi folks,

 

I have the following issue :

 

Transfer License to New Flash : Ineligible

 

image.thumb.png.a99f1e84ce05eb281d9fffc29c97b5c9.png

 

checked with another friends of mine who has unraid.

for him it was eligible, not sure why is it ineligible in my case, how can i make it eligible?

Solved by itimpi

  • Community Expert
  • Solution

You will need to contact support to resolve this.

 

Have you already used the 1 automated transfer allowed per year?  When that is exceeded you always need to go via support.

  • Author

ok thanks for the reply.

yea a while ago my usb died so I had to change it with the new one.

I had no idea only 1 transfer is allowed per year, well I guess that's the reason.

 

anyway I don't need to transfer it at this point of time, I just saw the "ineligible"status and was wondering why?!

 

so I guess this is resolved, I now know why.

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