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Fujitsu PSAS CP400I detected in unRAID, but unRAID is not detecting any drives connected to it


Go to solution Solved by JorgeB,

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Hi, I have recently installed the Fujitsu PSAS CP400I HBA(Cross flashed to LSI SAS 9300-8i) into the server and currently it's not detecting any drives connected to it. This is the output from lspci, which I can see that the HBA is being picked up by unRAID:
 

00:00.0 Host bridge: Intel Corporation 8th Gen Core Processor Host Bridge/DRAM Registers (rev 07)
00:02.0 VGA compatible controller: Intel Corporation CoffeeLake-S GT2 [UHD Graphics 630]
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10)
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
00:15.0 Serial bus controller: Intel Corporation Cannon Lake PCH Serial IO I2C Controller #0 (rev 10)
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
00:17.0 SATA controller: Intel Corporation Cannon Lake PCH SATA AHCI Controller (rev 10)
00:1b.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #17 (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #9 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Q370 Chipset LPC/eSPI Controller (rev 10)
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
00:1f.5 Serial bus controller: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (7) I219-LM (rev 10)
01:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983
02:00.0 Serial Attached SCSI controller: Broadcom / LSI SAS3008 PCI-Express Fusion-MPT SAS-3 (rev 02)

I have also attached the diagnostics file in this post.
 

Any help is much appreciated.

my1-unraid-01-diagnostics-20240119-1918.zip

Edited by ytong95
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16 minutes ago, itimpi said:

Are you sure you have the right cables for connecting the drives?  Forward and reverse cables look identical but are wired differently.

I have tried swapping the SAS cable, still no go. Currently the HBA is connected to a 2U 12 bay enclosure and I'm starting to wonder if it's the enclosure's backplane giving me problem...

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