Hi guys!

I'm changing my USB drive to a new one and I'm following https://docs.unraid.net/unraid-os/manual/changing-the-flash-device/#using-the-usb-flash-creator, on step 9 it says:

 

"In Tools > Registration, select REPLACE KEY then enter the email address to which you would like to have the new key delivered to."

I do not have a REPLACE KEY button on my Registration page. I have REDEEM ACTIVATION CODE and PURCHASE LICENSE

Quick help would be appreciated.

(On another note, the download speed of the USB creator is 128 kb/s max... and this is the 3rd time I create this post, why was I able to type everything and create the post, AFTER that it asked me to login and erased everything I wrote...)

Thanks!

Edit: typo

Edited January 29, 20242 yr by Feducu

I checked my email and my orders and I do not have an activation code there

Have you put the licence key file from the old USB into the 'config' folder of the new one?    You need to do that to get the licence transfer option.

Also make sure only the latest key is there, if there are multiple keys files delete them.

I copied my config folder from my previous USB drive to the new one, so I should ignore step 8: "if you are not restoring from a backup, which would contain a copy of your license key file, then copy your existing license key file into the boot/config folder on the flash drive. This lets Unraid know you want to switch your license to this new flash drive."

I also tried to install the key using the Key file URL that I have on my email

So is your previous key in the config folder of your new flash drive or not?

Found the issue!

There were 2 keys (I upgraded from Plus to Pro several years ago), I renamed Plus.key to Plus.key.old and now it's working!

Maybe it's worth adding a note on the docs regarding this!

Thanks!!