Alex J Posted January 30 Share Posted January 30 Hello Unraid Team I purchased Unraid Pro Edition on 2nd January 2024 and the billing website accidently charged my credit card twice while I only received one license key. Redacted card details are: Name: A J****r Card Number: **** **** **** 2376 Exp: 11/26 My Unraid order number was 1192859 I initially waited to see if there was an automatric refund, however my credit card statement says othewise: My intention was to purchase 1 x license only. Can you please have a look at your records and refund me the overpaid 129 USD? many thanks, Alex Quote Link to comment
ChatNoir Posted January 30 Share Posted January 30 Hi, @Alex J, you should contact support. Quote Link to comment
Alex J Posted January 30 Author Share Posted January 30 Thank you @ChatNoir will do. Just leave the post alive for a while please since it contains images which the support message can't handle. many thanks, Alex Quote Link to comment
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