S.M.A.R.T. values reset on these 10TB drives?


Recommended Posts

Hi everyone,

 

Last night a hard drive failed on me that is only two weeks old. At least according to the seller and the S.M.A.R.T. attributes (power on hours).

 

This obviously made me suspicious. I got 4 of these drives, and I checked the other ones. It seems I was not cautious enough in the beginning, or blind, or something else: Because even though the S.M.A.R.T. attributes seem fine, I just only realized that the test history shows tests logged at completely different lifetimes, here's one example:

 

smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.1.64-Unraid] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     HUH721010ALE601
Serial Number:    1SGE8ULZ
LU WWN Device Id: 5 000cca 26bc609f4
Firmware Version: LHGL0003
User Capacity:    10,000,831,348,736 bytes [10.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database 7.3/5528
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Feb  1 17:44:47 2024 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Disabled
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, frozen [SEC2], Master PW ID: 0xfffd
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(   93) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   1) minutes.
Extended self-test routine
recommended polling time: 	 (   1) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     PO-R--   100   100   016    -    0
  2 Throughput_Performance  P-S---   100   100   054    -    0
  3 Spin_Up_Time            POS---   155   155   024    -    449 (Average 397)
  4 Start_Stop_Count        -O--C-   100   100   000    -    183
  5 Reallocated_Sector_Ct   PO--CK   100   100   005    -    0
  7 Seek_Error_Rate         PO-R--   100   100   067    -    0
  8 Seek_Time_Performance   P-S---   100   100   020    -    0
  9 Power_On_Hours          -O--C-   100   100   000    -    222
 10 Spin_Retry_Count        PO--C-   100   100   060    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    21
 22 Unknown_Attribute       PO---K   100   100   025    -    100
 45 Unknown_Attribute       PO---K   100   100   001    -    1095233372415
192 Power-Off_Retract_Count -O--CK   100   100   000    -    185
193 Load_Cycle_Count        -O--C-   100   100   000    -    185
194 Temperature_Celsius     -O----   253   253   000    -    21 (Min/Max 0/37)
196 Reallocated_Event_Count -O--CK   100   100   000    -    0
197 Current_Pending_Sector  -O---K   100   100   000    -    0
198 Offline_Uncorrectable   ---R--   100   100   000    -    0
199 UDMA_CRC_Error_Count    -O-R--   200   200   000    -    0
231 Temperature_Celsius     -O--CK   100   100   000    -    0
241 Total_LBAs_Written      -O--C-   100   100   000    -    51157963136
242 Total_LBAs_Read         -O--C-   100   100   000    -    67977101331
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      1  Comprehensive SMART error log
0x03       GPL     R/O      1  Ext. Comprehensive SMART error log
0x04       GPL     R/O    256  Device Statistics log
0x04       SL      R/O    255  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x08       GPL     R/O      2  Power Conditions log
0x09           SL  R/W      1  Selective self-test log
0x0c       GPL     R/O   5501  Pending Defects log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x12       GPL     R/O      1  SATA NCQ Non-Data log
0x13       GPL     R/O      1  SATA NCQ Send and Receive log
0x15       GPL     R/W      1  Rebuild Assist log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x24       GPL     R/O    256  Current Device Internal Status Data log
0x25       GPL     R/O    256  Saved Device Internal Status Data log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80       GPL     R/W    688  Host vendor specific log
0x81-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xb2       GPL     VS     688  Device vendor specific log
0xc8       GPL     VS      12  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     34098         -
# 2  Short captive       Completed without error       00%     34097         -
# 3  Vendor (0x70)       Completed without error       00%     33523         -
# 4  Vendor (0x71)       Completed without error       00%     33523         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       256 (0x0100)
Device State:                        Active (0)
Current Temperature:                    21 Celsius
Power Cycle Min/Max Temperature:     19/31 Celsius
Lifetime    Min/Max Temperature:      0/37 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -40/70 Celsius
Temperature History Size (Index):    128 (35)

Index    Estimated Time   Temperature Celsius
  36    2024-02-01 15:37    22  ***
  37    2024-02-01 15:38    22  ***
  38    2024-02-01 15:39    21  **
 ...    ..(  9 skipped).    ..  **
[truncated by me for readability...]


SCT Error Recovery Control:
           Read: Disabled
          Write: Disabled

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4              21  ---  Lifetime Power-On Resets
0x01  0x010  4             222  ---  Power-on Hours
0x01  0x018  6     51157963136  ---  Logical Sectors Written
0x01  0x020  6        64212485  ---  Number of Write Commands
0x01  0x028  6     67977101331  ---  Logical Sectors Read
0x01  0x030  6        90385616  ---  Number of Read Commands
0x01  0x038  6       802623700  ---  Date and Time TimeStamp
0x03  =====  =               =  ===  == Rotating Media Statistics (rev 1) ==
0x03  0x008  4             127  ---  Spindle Motor Power-on Hours
0x03  0x010  4             127  ---  Head Flying Hours
0x03  0x018  4             185  ---  Head Load Events
0x03  0x020  4               0  ---  Number of Reallocated Logical Sectors
0x03  0x028  4               2  ---  Read Recovery Attempts
0x03  0x030  4               0  ---  Number of Mechanical Start Failures
0x04  =====  =               =  ===  == General Errors Statistics (rev 1) ==
0x04  0x008  4               0  ---  Number of Reported Uncorrectable Errors
0x04  0x010  4              10  ---  Resets Between Cmd Acceptance and Completion
0x05  =====  =               =  ===  == Temperature Statistics (rev 1) ==
0x05  0x008  1              21  ---  Current Temperature
0x05  0x010  1              24  N--  Average Short Term Temperature
0x05  0x018  1               -  N--  Average Long Term Temperature
0x05  0x020  1              37  ---  Highest Temperature
0x05  0x028  1               0  ---  Lowest Temperature
0x05  0x030  1              35  N--  Highest Average Short Term Temperature
0x05  0x038  1               0  N--  Lowest Average Short Term Temperature
0x05  0x040  1               -  N--  Highest Average Long Term Temperature
0x05  0x048  1               -  N--  Lowest Average Long Term Temperature
0x05  0x050  4               0  ---  Time in Over-Temperature
0x05  0x058  1              60  ---  Specified Maximum Operating Temperature
0x05  0x060  4               0  ---  Time in Under-Temperature
0x05  0x068  1               0  ---  Specified Minimum Operating Temperature
0x06  =====  =               =  ===  == Transport Statistics (rev 1) ==
0x06  0x008  4              45  ---  Number of Hardware Resets
0x06  0x010  4               3  ---  Number of ASR Events
0x06  0x018  4               0  ---  Number of Interface CRC Errors
0xff  =====  =               =  ===  == Vendor Specific Statistics (rev 1) ==
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c)
No Defects Logged

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            2  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            3  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000d  2            0  Non-CRC errors within host-to-device FIS

 

It seems pretty obvious, but I’d still like a second opinion: I guess it's time to remove these drives from the array ASAP...?

 

Thanks!

Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.