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Intel X520-DA2 - Not being detected/ not usable

Featured Replies

Hi All,

 

at a bit of a loss and trying to fend off frustration but cant for the life of me figure out why my Intel X520 is not working in Unraid - Card shows up in System Devices but no Eth shows up in Network Config Settings - Even if my transceivers were incorrect the Eth jacks should still show up shouldnt threy? Ive tried looking into the Eprom of the card - before i adjusted the EPROM for additional transceivers I deleted the Network.cfg files and rebooted to the Gui and still wasnt able to see the eth adapters. 
Looks like the driver is in Use - and Im kind of at a loss here 

Do i need to inject a driver or add commands for boot? not sure where to go from here or how to determind the diagnostics file looking for help 

 

Feb  2 19:02:03 Whoville kernel: ixgbe: Intel(R) 10 Gigabit PCI Express Network Driver
Feb  2 19:02:03 Whoville kernel: ixgbe: Copyright (c) 1999-2016 Intel Corporation.
Feb  2 19:02:03 Whoville kernel: ixgbe: probe of 0000:01:00.0 failed with error -5
Feb  2 19:02:03 Whoville kernel: ixgbe: probe of 0000:01:00.1 failed with error -5


Thank you,

 

Kelton

whoville-diagnostics-20240202-1841.zip

Edited by globadyne

Solved by JorgeB

  • Author

i notice ixgbe: probe of 0000:01:00.1 failed with error -5 in logs 

  • Community Expert

NIC is failing to initialize but there's no reason why, you can try a different PCI slot or try the NIC in the different PC to confirm it's working.

  • Author

Only slot available sadly I have tested card in another system 

 

I was getting BAR errors I wonder if this is OS related 

I've seen a few posts that it could be kernel or or set PCI alloc off in syslinux 

  • Community Expert
  • Solution
7 minutes ago, globadyne said:

or set PCI alloc off in syslinux 

You can try that, I remember seeing other users with the same issue and trying a different Linux OS with a similar kernel didn't help, confirming it's not an Unraid issue.

  • Author

I tried it in Ubuntu 22.04 and it worked albeit in a different board 

 

I wouldn't think I'm overloaded on my lanes 12 600k on a z790. I have an LSI HBA in the bottom slot driving for hard drives a singular NVME Oh, attempting to use this Intel X 520 card and I have two of the saddle plugs enabled on the board

 

Even if the LSI card ran it has speed, it would still be more than enough. I wonder if it's something to do with the way the boards allocating I thought I saw a post on that

 

  • Author

@JorgeB

 

So status 

Tried Realloc and nic links show up but are down 

Is that more in line with the cable being unsupported ?

  • Community Expert
20 hours ago, globadyne said:

Is that more in line with the cable being unsupported ?

Could be.

  • Community Expert
23 minutes ago, Garland.Joseph97 said:

I'm having the same issue with a x520-DA2.

See if the pci=realloc=off boot option also helps.

  • Author
40 minutes ago, Garland.Joseph97 said:

@JorgeB Just tried that and no luck unfortunately 

Might be worth attaching a diagnostic since you tried booting with Realloc 

 

Is there a reference to it in Syslog 

  • Community Expert

I'm not seeing the pci=realloc=off boot option, did you remove it?

@JorgeB I added it wrong the first time, made this change and now (1) port is showing up in network settings. but the port is down. I'll go check my cables in the morning. 

 

image.png.04b0a5359a83856b40978841c1032460.png

 

 

hypeserver-diagnostics-20240207-2246.zip

Edited by Garland.Joseph97
answered my own question

Everything is working normally. The non working port was due to a noncompatible SFP. I swapped it and now both appear to be working. Thank you for the help everyone!

  • 5 months later...

Did the Trick for me too. Thank you verry much for that Solution!

  • 9 months later...

I'm having the same issue on Unraid 7, the server can see all 4 NICs on the System Devices page, but only the 2 internal NICs on the Network Setting page 

Any suggestions 

 

Screenshot 2025-05-01 at 6.13.20 PM.png

Screenshot 2025-05-01 at 6.12.23 PM.png

Screenshot 2025-05-01 at 6.11.41 PM.png

  • Community Expert
7 minutes ago, LugoCloud said:

I'm having the same issue on Unraid 7, the server can see all 4 NICs on the System Devices page, but only the 2 internal NICs on the Network Setting page 

Any suggestions 

 

Screenshot 2025-05-01 at 6.13.20 PM.png

Screenshot 2025-05-01 at 6.12.23 PM.png

Screenshot 2025-05-01 at 6.11.41 PM.png

Do the two 10Gs have drivers attached lspci -k

Just now, SimonF said:

Do the two 10Gs have drivers attached lspci -k

This is the output of the lspci -k 

 

Quote

root@unraidserver:~# lspci -k
00:00.0 Host bridge: Intel Corporation Raptor Lake-S Host Bridge/DRAM Controller (rev 01)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
00:01.0 PCI bridge: Intel Corporation Raptor Lake PCI Express 5.0 Graphics Port (PEG010) (rev 01)
        Subsystem: Zycoo Co., Ltd Device 0760
        Kernel driver in use: pcieport
00:02.0 VGA compatible controller: Intel Corporation Raptor Lake-S GT1 [UHD Graphics 770] (rev 04)
        DeviceName: Onboard - Video
        Subsystem: Zycoo Co., Ltd Device 0760
        Kernel driver in use: i915
        Kernel modules: i915, xe
00:06.0 PCI bridge: Intel Corporation Raptor Lake PCIe 4.0 Graphics Port (rev 01)
        Kernel driver in use: pcieport
00:08.0 System peripheral: Intel Corporation GNA Scoring Accelerator module (rev 01)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
00:0a.0 Signal processing controller: Intel Corporation Raptor Lake Crashlog and Telemetry (rev 01)
        DeviceName: Onboard - Other
00:14.0 USB controller: Intel Corporation Alder Lake-S PCH USB 3.2 Gen 2x2 XHCI Controller (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
        Kernel driver in use: xhci_hcd
00:14.2 RAM memory: Intel Corporation Alder Lake-S PCH Shared SRAM (rev 11)
        DeviceName: Onboard - Other
00:15.0 Serial bus controller: Intel Corporation Alder Lake-S PCH Serial IO I2C Controller #0 (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
00:15.1 Serial bus controller: Intel Corporation Alder Lake-S PCH Serial IO I2C Controller #1 (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
00:15.2 Serial bus controller: Intel Corporation Alder Lake-S PCH Serial IO I2C Controller #2 (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
00:15.3 Serial bus controller: Intel Corporation Alder Lake-S PCH Serial IO I2C Controller #3 (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
00:16.0 Communication controller: Intel Corporation Alder Lake-S PCH HECI Controller #1 (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
        Kernel driver in use: mei_me
        Kernel modules: mei_me
00:16.3 Serial controller: Intel Corporation Alder Lake-S Keyboard and Text (KT) Redirection (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
        Kernel driver in use: serial
00:17.0 SATA controller: Intel Corporation Alder Lake-S PCH SATA Controller [AHCI Mode] (rev 11)
        DeviceName: Onboard - SATA
        Subsystem: Zycoo Co., Ltd Device 0760
        Kernel driver in use: ahci
        Kernel modules: ahci
00:19.0 Serial bus controller: Intel Corporation Alder Lake-S PCH Serial IO I2C Controller #4 (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
00:19.1 Serial bus controller: Intel Corporation Alder Lake-S PCH Serial IO I2C Controller #5 (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
00:1a.0 PCI bridge: Intel Corporation Alder Lake-S PCH PCI Express Root Port #25 (rev 11)
        Subsystem: Zycoo Co., Ltd Device 0760
        Kernel driver in use: pcieport
00:1c.0 PCI bridge: Intel Corporation Alder Lake-S PCH PCI Express Root Port #1 (rev 11)
        Subsystem: Zycoo Co., Ltd Device 0760
        Kernel driver in use: pcieport
00:1c.1 PCI bridge: Intel Corporation Alder Lake-S PCH PCI Express Root Port #2 (rev 11)
        Subsystem: Zycoo Co., Ltd Device 0760
        Kernel driver in use: pcieport
00:1c.4 PCI bridge: Intel Corporation Alder Lake-S PCH PCI Express Root Port #5 (rev 11)
        Subsystem: Zycoo Co., Ltd Device 0760
        Kernel driver in use: pcieport
00:1e.0 Communication controller: Intel Corporation Alder Lake-S PCH Serial IO UART #0 (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
00:1e.3 Serial bus controller: Intel Corporation Alder Lake-S PCH Serial IO SPI Controller #1 (rev 11)
        DeviceName: Onboard - Other
00:1f.0 ISA bridge: Intel Corporation Device 7a83 (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
00:1f.3 Audio device: Intel Corporation Alder Lake-S HD Audio Controller (rev 11)
        DeviceName: Onboard - Sound
        Subsystem: Realtek Semiconductor Co., Ltd. Device 0897
00:1f.4 SMBus: Intel Corporation Alder Lake-S PCH SMBus Controller (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
        Kernel driver in use: i801_smbus
        Kernel modules: i2c_i801
00:1f.5 Serial bus controller: Intel Corporation Alder Lake-S PCH SPI Controller (rev 11)
        DeviceName: Onboard - Other
        Subsystem: Zycoo Co., Ltd Device 0760
01:00.0 Ethernet controller: Intel Corporation Ethernet 10G 2P X520 Adapter (rev 01)
        Subsystem: Intel Corporation 10GbE 2P X520 Adapter
        Kernel driver in use: ixgbe
        Kernel modules: ixgbe
01:00.1 Ethernet controller: Intel Corporation Ethernet 10G 2P X520 Adapter (rev 01)
        Subsystem: Intel Corporation 10GbE 2P X520 Adapter
        Kernel driver in use: ixgbe
        Kernel modules: ixgbe
02:00.0 Non-Volatile memory controller: Sandisk Corp WD Blue SN580 NVMe SSD (DRAM-less) (rev 01)
        Subsystem: Sandisk Corp WD Blue SN580 NVMe SSD (DRAM-less)
        Kernel driver in use: nvme
        Kernel modules: nvme
03:00.0 System peripheral: Global Unichip Corp. Coral Edge TPU
        Subsystem: Global Unichip Corp. Coral Edge TPU
        Kernel driver in use: apex
        Kernel modules: apex
04:00.0 Ethernet controller: Intel Corporation Ethernet Controller I226-V (rev 04)
        Subsystem: Intel Corporation Device 0000
        Kernel driver in use: igc
        Kernel modules: igc
05:00.0 Ethernet controller: Intel Corporation Ethernet Controller I226-LM (rev 04)
        Subsystem: Intel Corporation Device 0000
        Kernel driver in use: igc
        Kernel modules: igc
06:00.0 System peripheral: Global Unichip Corp. Coral Edge TPU
        Subsystem: Global Unichip Corp. Coral Edge TPU
        Kernel driver in use: apex
        Kernel modules: apex

 

They are showing now, I add the pci=realloc=off to wrong file 

  • 2 months later...

Are there any other suggestions to get this working (Dell X710-DA2) on UNRAID 7.1.4, as I have added the 'pci=realloc=off' and tried different PCI slots and all of them show the card, see lspci -k:

"01:00.0 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:00.1 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:00.2 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:00.3 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:00.4 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:00.5 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:00.6 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:00.7 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:01.0 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:01.1 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:01.2 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:01.3 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:01.4 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:01.5 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:01.6 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

01:01.7 Ethernet controller: Intel Corporation Device 154b (rev 02)

Subsystem: Intel Corporation Device 0000

"

But the only NIC that remains visible is the r8169 on the ASUSTeK PRIME B760M-A motherboard. TIA.

home-nas-1-diagnostics-20250722-1316.zip

  • Community Expert

01:00.0 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:00.1 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:00.2 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:00.3 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:00.4 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:00.5 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:00.6 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:00.7 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:01.0 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:01.1 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:01.2 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:01.3 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:01.4 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:01.5 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:01.6 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

01:01.7 Ethernet controller [0200]: Intel Corporation Device [8086:154b] (rev 02)

Subsystem: Intel Corporation Device [8086:0000]

This doesn't look right. How many ports does it have?

-DA2 so 2 x SFP+ type connector 'holes'.

  • Community Expert

Looks to me like there's an issue with the NIC, it's not being detected correctly. Try booting with a different OS, like a Windows live flash drive to see if it's actually working.

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