I'm having trouble adding a new drive to my NAS.

 

After installing the drive and restarting the server, I see the drive available in the array devices dropdown. However, when I select it, the "Disk 2" show "unassigned" and if I click on the dropdown again, the drive is no longer there.

 

The system logs show this, rapidly repeating:

Feb 15 17:48:12 Alexandria kernel:         res 53/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error)
Feb 15 17:48:12 Alexandria kernel: ata7.00: status: { DRDY SENSE ERR }
Feb 15 17:48:12 Alexandria kernel: ata7.00: error: { ABRT }
Feb 15 17:48:12 Alexandria kernel: ata7.00: configured for UDMA/133 (device error ignored)
Feb 15 17:48:12 Alexandria kernel: ata7: EH complete
Feb 15 17:48:12 Alexandria kernel: ata7.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Feb 15 17:48:12 Alexandria kernel: ata7.00: irq_stat 0x40000001
Feb 15 17:48:12 Alexandria kernel: ata7.00: failed command: READ DMA
Feb 15 17:48:12 Alexandria kernel: ata7.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 21 dma 4096 in
Feb 15 17:48:12 Alexandria kernel:         res 53/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error)
Feb 15 17:48:12 Alexandria kernel: ata7.00: status: { DRDY SENSE ERR }

 

I tried swapping the SATA cables and ports, but had the same results.

 

I tried installing the old preclear plugins, but got this from its logs:
Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: dd: error reading '/dev/sdd': Input/output error
Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0+0 records in
Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0+0 records out
Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0 bytes copied, 252.211 s, 0.0 kB/s
Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: dd: error reading '/dev/sdd': Input/output error
Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0+0 records in
Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0+0 records out
Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0 bytes copied, 252.343 s, 0.0 kB/s
Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: dd: error reading '/dev/sdd': Input/output error
Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0+0 records in
Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0+0 records out

 

My motherboard is a Gigabyte H610M S2H V2 and I have an 850W PSU.

 

Can anyone point me in the right direction to get this drive added?

Attach Diagnostics to your NEXT post in this thread. 

Here is the diagnostics zip file

alexandria-diagnostics-20240216-0638.zip

The disk is not giving a valid SMART report, if you have already tried a different port and cable it's likely a bad disk.

Thanks Jorge. I'll return the drive and try with a replacement.