scottlilly Posted February 16 Share Posted February 16 I'm having trouble adding a new drive to my NAS. After installing the drive and restarting the server, I see the drive available in the array devices dropdown. However, when I select it, the "Disk 2" show "unassigned" and if I click on the dropdown again, the drive is no longer there. The system logs show this, rapidly repeating: Feb 15 17:48:12 Alexandria kernel: res 53/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error) Feb 15 17:48:12 Alexandria kernel: ata7.00: status: { DRDY SENSE ERR } Feb 15 17:48:12 Alexandria kernel: ata7.00: error: { ABRT } Feb 15 17:48:12 Alexandria kernel: ata7.00: configured for UDMA/133 (device error ignored) Feb 15 17:48:12 Alexandria kernel: ata7: EH complete Feb 15 17:48:12 Alexandria kernel: ata7.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0 Feb 15 17:48:12 Alexandria kernel: ata7.00: irq_stat 0x40000001 Feb 15 17:48:12 Alexandria kernel: ata7.00: failed command: READ DMA Feb 15 17:48:12 Alexandria kernel: ata7.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 21 dma 4096 in Feb 15 17:48:12 Alexandria kernel: res 53/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error) Feb 15 17:48:12 Alexandria kernel: ata7.00: status: { DRDY SENSE ERR } I tried swapping the SATA cables and ports, but had the same results. I tried installing the old preclear plugins, but got this from its logs: Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: dd: error reading '/dev/sdd': Input/output error Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0+0 records in Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0+0 records out Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0 bytes copied, 252.211 s, 0.0 kB/s Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: dd: error reading '/dev/sdd': Input/output error Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0+0 records in Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0+0 records out Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0 bytes copied, 252.343 s, 0.0 kB/s Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: dd: error reading '/dev/sdd': Input/output error Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0+0 records in Feb 15 18:02:56 preclear_disk_ZL2CDR1T_9878: Pre-Read: dd output: 0+0 records out My motherboard is a Gigabyte H610M S2H V2 and I have an 850W PSU. Can anyone point me in the right direction to get this drive added? Quote Link to comment
trurl Posted February 16 Share Posted February 16 Attach Diagnostics to your NEXT post in this thread. Quote Link to comment
scottlilly Posted February 16 Author Share Posted February 16 Here is the diagnostics zip file alexandria-diagnostics-20240216-0638.zip Quote Link to comment
Solution JorgeB Posted February 16 Solution Share Posted February 16 The disk is not giving a valid SMART report, if you have already tried a different port and cable it's likely a bad disk. Quote Link to comment
scottlilly Posted February 17 Author Share Posted February 17 Thanks Jorge. I'll return the drive and try with a replacement. Quote Link to comment
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