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Cannot get new key after changing flash drive.

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What happened:

I made a backup of my flashdrive a few hours before upgrading to the latest version. After upgrading to the latest Unraid my drive did not want to boot, bios does not even see it.

 

No problem: I copied my backup to a new drive and booted from that (including the license file).

But when I want to get a new license on this drive I get an error now "Error: {"message":"Request failed with status code 406","data":{"error":"Missing field in request"}}"

 

I did manage to register it once the first time I tried, but it gave me 1 checkmark then and one red cross (importing key failed or something?). Now all I am getting is this.

 

I already sent a support mail, but it's been over a day now and I am starting to miss all my apps and storage...

 

Any ideas on how to fix this?

  • Community Expert
13 minutes ago, Mark12 said:

I already sent a support mail, but it's been over a day now and I am starting to miss all my apps and storage..

Most likely they didn't get your email, did you get an automated reply back? If not try again, it's been known to happen.

  • Author

I am using the "troubleshoot" option on the registration page. Should I get an e-mail confirmation on that? Just tried again: no confirmation.

  • Community Expert
35 minutes ago, Mark12 said:

Should I get an e-mail confirmation on that?

Yes, if you are not getting an email no ticket is being created, you can try the contact support form, still need to get a confirmation there.

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