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Cannot access your USB Flash boot device

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This error message just popped up. I've moved my flash drive to different ports with no change. How can I resolve this? Thanks

Solved by NewNASguy

  • Community Expert

Is this a BIOS error or do you see it during boot? You can post a photo.

  • Author

image.thumb.png.a3850e60c7bac1a83f1d5e7df0a7840e.png

  • Author

System had been running fine. I just physically moved my server when this happened.

  • Author

When I tried to download diagnostics I got: Hmmm... can't reach this page nas1 refused to connect

  • Author

I see that it's created a zip file. How do I get if off of my server? My Windows machine says: \\NAS1 is not accessible. You might not have permission... The remote procedure call failed and did not execute.

Sorry. I've never used Linux before.

 

  • Community Expert

You can copy directly from the flash drive, it will be in the /logs fodler.

  • Community Expert
8 minutes ago, NewNASguy said:

I see that it's created a zip file. How do I get if off of my server? My Windows machine says: \\NAS1 is not accessible. You might not have permission... The remote procedure call failed and did not execute.

Sorry. I've never used Linux before.

 

The file will be in the ‘logs’ folder on the flash drive.   You can plug that into your Windows machine to get at it.

  • Author

Thank you both for your help. When I transfer the flash drive to my laptop, there is no logs folder. When I do a search on the drive for "diagnostics", I get no items.

  • Author

image.thumb.png.90efac4cb363d5ba46a41782668c2269.png

  • Author
  • Solution

Guys, thanks for your help. As this is a relatively new server with not much on it, I'm going to just delete the contents of the flash drive and start over with a fresh install. Thanks again.

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