March 11, 20242 yr At a bit of a loose end, never had an issue in 5 years but alas, here we are! Any help would be appreciated. Unraid Version: 6.12.6 I had issues with the same 3 drives throwing errors at the same time and it turned out they were the only ones plugged directly in the motherboard (whilst the others in the expansion card were fine) so I thought to replace the motherboard. Seemed to have fixed the issue but again it happened a few weeks later. And now after a reboot, it all comes back and is working for an unknown amount of time. between a few days or few weeks. When it happens, the mover seems to be stalled and it wont let me reboot so I did a terminal mover stop which did it then I could reboot. I hope its not just all 3 drives are dead but I might just be that unlucky, any advice on how to proceed would be great! I'm very rarely doing things on the server, just the usual stuff working away in the background like nextcloud/plex. I have a lot of information stored on nextcloud that I would hate to lose/corrupt. Let me know if anyone can help! Diagnostics attached from when I realised the drives had gone bad before reboot. Thanks!! tower-diagnostics-20240311-1009.zip
March 11, 20242 yr Community Expert There are ATA errors for multiple disks simultaneously, this can sometimes happen with Ryzen onboard SATA controllers, especially under load, solution would be to use an addon controller, could also be a power related issue.
March 11, 20242 yr Author Hi! Thanks for the reply. I presume there would be no way to diagnose which of the two is the problem without trial and error? I do have a UPS supplying the server so could it be that? Cheers
March 11, 20242 yr Community Expert 57 minutes ago, jryan324 said: I do have a UPS supplying the server so could it be that? Unlikely, could be a PSU issue, if you can try with a different PSU, could also be power splitter issue if you are using them.
May 13, 20242 yr Author Hi! Sorry to revive this. Thought I had it sorted by replacing the SATA add on controller I had but it failed again yesterday. Here are the logs. Going to replace the PSU now and see if that helps. Cheers QuickShare_2405131021.zip
May 13, 20242 yr Author I had attached the latest logs. Any assistance would be great if anything has changed.
May 13, 20242 yr Community Expert Diags don't show the start of the problem, they show constant errors for sdd, but there' no SMART for sdd, any idea which device is that?
May 13, 20242 yr Author I have reattached the zip file just incase I broke it whilst extracting. The sdd is the cache drive. Whenever the other two drives throw errors, everything on the server just stops working, all dockers don't respond but then a reboot fixes everything and clears the errors. tower-diagnostics-20240512-1052.zip
May 13, 20242 yr Community Expert Those look similar, reboot to clear the logs and post new diags as soon as there are issues logged with the cache device.
May 13, 20242 yr Author The Cache drive has never logged anything wrong. I think the first time this all happened, it reported udma crc error count increased but that stopped after a while.
May 13, 20242 yr Community Expert But it's spamming the log, if it still does it after a reboot post new diags.
May 13, 20242 yr Author Rebooted and everything seems fine. Logs attached. tower-diagnostics-20240513-1405.zip
May 13, 20242 yr Community Expert Keep en eye on the log, if new errors start appearing post new diags.
May 31, 20242 yr Author Had been stable for a while but I did a big search on Sonarr overnight and woke up to some drives throwing errors. Diags attached. tower-diagnostics-20240531-1332.zip
May 31, 20242 yr Community Expert Syslog already rotated so cannot see the beginning of the problem, but based on what I can see it looks like a power/connection issue, check/replace cables for cache and disk3
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