joyist Posted March 14 Share Posted March 14 Unraid OS Pro License I purchased on May 10, 2022 Question 1: https://unraid.net/account/purchases I can't check my purchase records when I log in with my email account. Question 2: And the license URL in the email has expired; Question 3: The payment order link shows a 404 error Please tell me how to obtain the Unraid OS Pro license again after reinstalling unraid os. Do I need to submit the purchase record that can be queried in the email for verification? Protect privacy, *shown -----Email------ ORDER DETAILS Order Number: ********** Date: May 10, 2022, 7:56:27 PM Payment Method: Alipay User Info: jack chen ITEMS Unraid OS Pro Professional Edition USB Flash GUID: *********** Quote Link to comment
JorgeB Posted March 14 Share Posted March 14 Contact support and they can send you a new link. Quote Link to comment
joyist Posted March 14 Author Share Posted March 14 1 hour ago, JorgeB said: Contact support and they can send you a new link. Thanks for the answer, I have sent a request for support. Waiting for administrator survey response. Another question: Is it safe to create posts through the support page? Will private data be leaked? Quote Link to comment
JorgeB Posted March 14 Share Posted March 14 If you mean if a support post is public, it's not, only support staff can see it. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.